Precious Gerolle Ekpa

PRECIOUS GEROLLE EKPA CAREER OBJECTIVE A versatile graduate with extensive experience across healthcare, education, sales, and customer service. Seeking a challenging and impactful role where strong communication, critical thinking, and proficiency in CRM tools can be leveraged to drive sales performance and contribute significantly to organizational growth. EDUCATION B.Sc. Physiology | 2015 - 2021 University of Uyo, Uyo KEY SKILLS Customer Service and Conflict Resolution | CRM Tools and Data Management Proficiency | Microsoft Office Suite Proficiency | Public Speaking and Leadership | Administrative Work and Data Entry | Teamwork & Team Building | Health Safety and Environment (HSE) Compliance WORK EXPERIENCE Sales and Customer Service Agent (Remote) | October, 2025 - Present Affordable Homes, Florida, USA ● Generate leads and follow up with prospects via phone, email, and chat, effectively addressing objections to ensure smooth navigation through the sales funnel. ● Maintain accurate records of client interactions and conversion metrics within the CRM system. ● Track sales performance and consistently met or exceeded monthly quotas. Intern (Customer Interaction & Administrative) | February, 2025 - July, 2025 Access Bank Plc, Uyo ● Provided effective customer interaction and problem-solving support. ● Assisted with data entry and administrative duties. ● Actively promoted bank products and services. Medical Sales Representative | January, 2025 - January, 2025 Prolimsa Pharmacy, Uyo ● Actively promoted pharmaceutical products and provided excellent customer service. ● Educated customers on specific medications, ensuring informed usage and compliance. Sonographer | 2022 - 2024 City Medical Lab. Diagnostic Center, Ado Ekiti ● Performed a variety of ultrasound examinations, including abdominal, obstetrical, gynecological, etc. ● Captured high-quality images for diagnostic purposes ● Documented patient history and findings in electronic medical records. ● Maintained a sterile environment to ensure patient safety ● Collaborated with physicians to develop treatment plans Basic Science Teacher (NYSC) | 2021 - 2022 Amure High School, Ikun Ekiti ● Successfully fostered a love for science among students through engaging lessons. ● Developed critical thinking and problem-solving skills in students. Health Safety and Environment Manager | 2020 - 2021 OkylnArc Innovation Company, Uyo ● Monitored and enforced safety regulations across the organization. ● Developed and implemented comprehensive safety programs and conducted risk assessments. ● Advised management on crucial safety and environmental matters. Customer Support Agent/Sales Representative | 2020 - 2021 Talents Creations, Uyo ● Developed and implemented effective sales strategies to capture new business opportunities. ● Conducted product demonstrations and resolved customer inquiries effectively. PROFESSIONAL TRAININGS & AWARDS ● Certificate of Completion, Youth of Enterprise (YOE) Internship Programme (2025) ● Certificate of Completion, Ultrasonography (2024) ● Certificate of Achievement, Virtual Assistant (VA) Skills (2024) ● Certificate of Completion, National Youth Service Corps (NYSC) (2022) ● Award: Health Safety and Environment (HSE) Performance Award (2021) - OkylnArc Innovation Company EXTRACURRICULAR ACTIVITIES ● Reading ● Meditation ● Research REFEREES Available upon request.