Precious Chinecherem Ojiako

i am a proactive and highly structured Executive assistant with over fiveyears of experience supporting senior leadership, managing operations and coordinationg high volume client communication across multiple regions. In my last role as an Executive assistant to the COO of a multinational construction group, i functioned not just as an administrative support but as a strategic operations partner.

My core strenght lies in transforming complex, fastmoving workflows into organized, trackable systems. i manage executive calenders with precision, eliminate scheduling conflicts and protect leadership time by prioritising high impact engagements. i have coordinated cross location meetings, contractor attendance, property inspections and stakeholder communications, consistently achieving high confirmation and attendance rates through disciplined multi-touch follow-up systems.

Beyond calender management, i oversee property related coordination, handling inquiries, tracking payments, organizing documentations, and supporting tenant onboarding. i respond to 30-50 client inquiries weekly while maintaining over 95% response timeliness. By restructuring documentation and tracking processes, i have reduced errors by over 30% and improved turnaround efficiency by approximately 25%.

Previously, i worked in Customer Support for an International immigration company where i played a key role in business growth. The company had struggled for over a year to successfully register new clients. Within my first threemonths, i successfully registered six new clients by leading cold calling initiatives, re-engaging warm leads, conduction structured follow ups and guiding prospects through on boarding. i was responsible for qualifying prospects, addressing objections, clarrifying timelines and requirements and converting interest into committed clients. My strctured multi-touch follow-up approach significantly improved conversion momentum and client trust.

My academic background in Psychology strengthens my communication, persuasion and conflict resolutions skills. i am confident on the phone, calm under pressure and skilled at building rapport quickly while guiding conversations towards clear next steps. i combine emotional intelligence with operational discipline.

Technically, i am proficient in Google workspace, Microsoft Office, Hubspot, Zendesk, Trello, Slack, Calendly, Notion and workflow automation tools like Zapier. I use CRM systems to log interactions, track pipelines and ensure no follow up is missed. i am highly detail oriented, discreet with confidential information and comfortable working across time zones in remote environments.

What trully sets me apart is my proactive mindset. i anticipate executive needs, identify risks before they escalate, and implement structured systems that prevent operational friction. i don't just complete tasks, i think two steps ahead to protect time, improve efficiency and support strategic decision making

i am driven, adaptable and commited to excellence and i bring both emotional intelligence and operational discipline to every role i undertake.