Prateek Srivastava

PRATEEK SRIVASTAVA BUSINESS ANALYST CONTACT-Lucknow, India linkedin.com/in/prateeksrivastava- EDUCATION- GRAPHIC ERA UNIVERSITY B.Tech-Petroleum Engineering GPA: 9.2 / 10.0 SKILLS Service Now SQL AWS MS-Excel Power Point Tableau Critical Thinking Team Work CERTIFICATIONS Microsoft Power BI Data Analyst Green Software for Practitioners Certified SAFe® 6 Practitioner HOBBIES Shayari Singing Sport Analysis PROFILE To be associated with a Progressive and Innovative Organization that gives scope to apply my knowledge and skills, and to be a part of a team that dynamically works towards the growth of the Organization. WORK EXPERIENCE CGI Information Systems & Management Consultants Business Analyst 05/2022 - PRESENT Functional knowledge of AWS, Azure, and Linux. Currently working as a DevOps Engineer in OSDU (Open Subsurface Data Universe) Data Platform Team. Handled access management, created Azure Pipelines and managed Azure Boards for the platform. Functional knowledge of Business Processes in Subsurface and Wells Support (SSW) applications like DMA, DS and WMM globally. Managed tickets, tasks, created catalog and change management through ServiceNow. Created SharePoint site for the Team. Handled escalations, performed risk assessments, and ensured incident management. Developed working relationships with clients, identified challenges and used analytical thinking to provide solutions. Understood workflows to prepare UAT, SOP and KB article and sent communication to user. Worked on ServiceNow, AWS, MS Excel, PowerPoint, SQL, Azure Boards and SharePoint for daily support activities. Infosys Limited 03/2021- 05/2022 Energy Component Analyst Functional knowledge of Business Processes in Energy Components (EC) Production, Sales & Revenue Module, and proficient with EC Configuration. Supported the Energy Components using Azure DevOps tools like Pipelines, Boards, GitHub, and Repos. Used ServiceNow and ITPA for ticket management. Worked on Oracle SQL Developer to test and commit scripts for reservoir creation, wells creation in Dev environment. Worked on Visual Studio and GitHub to deploy CI/CD pipelines in acceptance and production environment. Applied critical thinking, analytical thinking, and prioritization in tasks. Engaged in stakeholder management, process efficiency activities and handled customer experience.