Project Manager with over 9 years of experience in a full-service digital agency. I have worked with SaaS Startups, large enterprises, and small businesses.
Managed complex web and mobile application development, legacy transformation, website design and development, marketing - SEO, copywriting, social, and paid ad projects.
Worked with clients across the globe - US, Canada, UK, Germany, South Africa, Kenya, Australia, Singapore, India, UAE, Kuwait and more. Extensive knowledge of different work cultures, team dynamics, and expectations across varied geographical regions and how to effectively manage them.
Proven record of creating, implementing, and driving new processes that deliver winning strategies, profit, and dynamic solutions.
Outstanding ability to cultivate relationships with customers, staff, and executive personnel developing mutually respectful relationships. Commitment to exceeding customer expectations and execution to drive the business forward. Exceptional ability to inspire and extract the best qualities of a team.
HIGHLIGHTS
Managed a team of 72 including project managers, team leaders, UI/UX designers, front-end developers, back-end developers, mobile developers, DevOps, Quality Analysts, and marketers working on multiple projects.
Spearheaded the digital transformation for an English Premier League Club - Watford FC community engagement program and implemented digital assets such as web and mobile applications for end-users within 55 days during the first COVID-19 lockdown in 2020.
Served as a single point contact for Al Mulla Group, a Kuwait-based conglomerate business delivering multiple projects across various industry segments and group companies spanning B2B and B2C.
Successfully delivered remote, onsite, and hybrid projects through planning, consistent execution, and robust stakeholder engagement.
Co-ordinated with the business leaders across multiple verticals from CXOs to finance, IT, and operations to define project scope and deliverables, customer services standards, SOPs, and processes.