I’m a people-first, emotionally intelligent Customer Experience enthusiast with hands-on experience in real estate support, client care, and administrative communication. I manage WhatsApp, calls, and emails, ensuring clients feel heard, attended to, and satisfied.
My journey into customer support began with a natural passion for helping people and keeping things organized. Since then, I’ve developed solid skills in documentation, client follow-ups, and cross-team coordination. I’ve also worked with tools like Google Workspace and Microsoft Office to manage internal reports and client databases efficiently.
I believe in handling customers with empathy, clarity, and calm, even when situations get tough. Whether it’s resolving issues, sharing timely updates, or simply listening, I show up every day with a warm voice, a ready mind, and a solution-driven attitude.
I’m now looking to grow in a role where my skills, passion, and personality can make real impact one customer at a time.