Pradeep Kulatilake

My Engineering background has been pivotal in shaping my future aspirations, equipping me with skills to handle complex problems across industries. My ability to foster strong client relationships has also allowed me to provide exceptional support to diverse sectors. I find great fulfilment in engaging with clients, understanding their needs, and proposing innovative technological solutions that enhance their business outcomes.

During my years in the industry, I've had the privilege of working with businesses in heavily regulated sectors such as financial services, who continually face new challenges. All businesses strive to enhance customer experiences, and monitoring customer interactions can provide valuable insights to improve their approach. That's why I'm excited about Voyc, an award-winning RegTech solution that uses AI-embedded technology to monitor, analyze, detect, and alert specific points in customer interactions. It can be an invaluable tool for training and coaching company representatives to improve communication skills and enhance customer satisfaction.