Pooja Prabhakar

- Academic Advisor – Rise, Crimson Education (Remote) Dec 2023 – April - 2024 Crimson Rise is a comprehensive skills development and profile-building program tailored for students aged 11-14. It's designed to equip them with the necessary abilities and experiences to thrive in high school, university, and beyond. My area of work included the below-mentioned points and more catering to two markets – the USA & India 1. Contacting leads - Engaging with parents/leads and arranging in-person meetings via Zoom calls. 2. Student Guidance: Providing guidance and support to students in their academic journey, helping them set and achieve educational goals. 3. Educational Planning: Assisting students in selecting appropriate courses, extracurricular activities, and educational pathways based on their interests, abilities, and future aspirations. 4. Personalized Support: Offering personalized support and mentorship to students to help them overcome academic challenges, improve study skills, and develop effective learning strategies. 5. Career Exploration: Providing guidance and resources to help students explore potential career paths, develop career readiness skills, and make informed decisions about their future education and career goals. Global Partnership Manager - Crimson Global Academy (Remote) Jan 2023 – Nov 2023 Crimson Global Academy is a registered online high school delivering multiple international curricula-British & American Jr. High School. My area of work includes maintaining existing partnerships and creating new global partnerships. • • • • • Develop and execute a comprehensive partnership strategy that aligns with the company's goals and mission. Identify and prioritize potential partnership opportunities around the world by attending international education fairs. Monitor existing partnerships and build new partnerships with B2B agencies. Build and nurture relationships with educational institutions, education agents, and other strategic partners. Serve as the main point of contact for key partners, addressing their needs, concerns, and feedback in a timely and effective manner. • Lead negotiations with potential partners to establish mutually beneficial terms and agreements. About me Communication • • Effective communication, both written and verbal, at all levels and can adapt style to reflect the audience Negotiates firmly, tactfully, and persuasively in contentious situations to resolve differences and achieve outcomes Building and managing Relationships • • • • Proactively builds productive working relationships that are high in trust and influence positive outcomes across the teams like - Student success, Teaching staff, Operations Shows self-awareness and the ability to maintain a positive and inclusive work environment: respecting differences Develop and deliver a global admissions strategy to build a world-class student admission service. Create new and manage existing partnerships. CRM and others • • • Proven experience in operationalizing data entry functions Knowledge of CRM like – Zoho, Lead Square, HubSpot, Salesforce Ability to analyze problems and develop and implement effective solutions in a complex and changing environment. Head of Admissions - 21K School (India’s’ largest online school) – (Remote) Nov 2021 – Jan 2023 Working with sales and marketing teams, create, articulate, and execute a seamless global admissions process to enable extraordinary application service to our customers as we deliver 3 global curriculums - Indian, British (IGCSE/Pearson EDEXCEL) & American curriculum. • • • • To implement the Admissions Strategy (focused on student acquisition and retention from enquiry to enrolment) for the school, working closely with the, VP of sales and marketing team. Proactively address and resolve complaints or escalations raised by parents promptly. Lead the Admissions team, and guide the Head of School and SLT, ensuring they have the knowledge, training and support to deliver a customer-centred service to support student growth. The YOY admissions growth was 133% Sr. Manager Admissions - SOIL School of Business Design, Gurgaon. India January 2019 – October 2021 • • • • • Established first 3 batches at SOIL SOBD. Manage LMS and application portal. Implement Applicant Selections Process: Conduct Group exercises based on Design Thinking & personal interviews. Facilitate applicant selection committees. Coordinate, engage and facilitate the students’ journey post-admission to help them integrate into the cohort Manager Admissions • Pathways World School (IB continuum school) January 2018 - August 2018 School Admissions, • • • • • • International Baccalaureate (IB) Counselling, Parent Interaction, Marketing Strategy, Outreach activities - School Awareness sessions across India Official documentation. School tours. Customer Care Executive • Orange, Mumbai October 2003 - March 2005 Store Manager • AN Jeans, Fashion House, Mumbai. January 2003 - September 2003 Customer Care Executive • HUTCH Telecom October 2000 - September 2002 Software Architect • IIT-Roorkee September 1999 - September 2000 Key Focus Area: Design and Creation of the software towards automating the Accounts department of IIT-Roorkee. Tools Used: Language- C++, Database: Fox Pro. Education Agra University, India (BA Pass) 1995 - 1998 Advanced Diploma in software engineering – Aptech, Delhi- Certifications: EMERITUS Post Graduate Diploma in Innovation & Design Thinking June 2020 – March 2021 COURSERA - ISB Leadership & Emotional intelligence