Pola Nichole Capulong

POLA NICHOLE PANGAN-CAPULONG VIRTUAL ASSISTANCE / PROPERTY MANAGEMENT/ SALES CONSULTANT/ SOCIAL MEDIA MANAGEMENT Detail-oriented and proactive professional with solid experience in property management, tenant coordination, real estate support, and CRM systems. Skilled in handling communications, inspections, scheduling, and supporting investment research. Known for delivering results in fast-paced environments with minimal supervision and a high level of initiative. Professional Experience Property Management VA (AUSTRALIA-Based Clients – Remote) Freelance | March 2022 - Present •• Coordinated with tenants for inquiries, inspections, and move-ins/outs • Efficiently managed lease & sales agreements • Handled inspection scheduling (entry/exit), reports, and follow-ups • Supported CRM updates, document processing, and general admin Real Estate Agent / Sales Consultant Freelance | 2015 - Present •• Prospected and qualified real estate leads for potential investments • Built lasting client relationships and managed communication touchpoints • Facilitated inquiries, viewings, and supported closings Administrative Assistant Contact Address Angeles City, Pampanga, Philippines 2009 Phone- E-mail- Skills Property Management Angeles City Government, Pampanga | June 2019 - 2022 • Scheduled meetings, organized itineraries, and managed • communications • Maintained filing systems and monitored task completion for staff teams Abraham’s Water Refilling Station Manager/Owner | 2019 - 2022 • Oversaw day-to-day business operations, marketing strategies, • and customer satisfaction Data Encoder / Back Office Support Task-Us & IQor Philippines |- • Delivered backend support for high-volume data and admin tasks • Maintained data integrity through accurate entry and verification Education Bachelor of Science in Business Administration Property Inspection Strategic Sales Knowledge Administrative Support Quality Control Sales & Marketing Time Management Leadership Lead Prospecting Social Media Management Major in Human Resources Management Tools & Software PropertyMe, MRI Eagle CRM, FLK IT Over, RealtyAssist, Inspection Manager, Inspection Express, TICA, REALWORKS, DocuSign, Pipedrive, Console Cloud, Key Property Inspection Australia, Realnex Crm, Canva, Meta Business Suite and Microsoft tools.