Pleasure Chidinma Okorie

With over 5 years of diverse experience in virtual assistance, customer support, business development, and sales, I am passionate about helping organizations streamline their operations and exceed customer expectations. My journey has been shaped by roles across multiple industries, each of which has enhanced my adaptability and broadened my skill set. From being recognized as the “Best Market Developer” in 2022 to creating impactful training programs, I am driven by a commitment to excellence and continuous improvement.

My career has allowed me to develop a well-rounded expertise that spans retail sales management, facility supervision, administrative support, and business process optimization.

As a Retail Sales Representative and Business Developer, I utilized CRM tools and the company’s Order Management System (OMS) to execute client tasks efficiently, meet targets, and maintain accurate records for strategic insights. These experiences have strengthened my abilities in customer relationship management, enabling me to respond to inquiries, resolve issues swiftly, and ensure positive client interactions that build loyalty and drive retention.

In addition to my customer support skills, I bring a wealth of experience in business development and sales strategies. I am adept at identifying growth opportunities, implementing processes that improve efficiency, and achieving performance targets. At Kyosk Digital Solutions, I met and exceeded KPIs, maintained error-free reporting, and supported customers in using digital tools for enhanced service.

My proficiency in tools such as MS Office Suite, CRM software, and various communication platforms supports my organizational and administrative skills. I am skilled at managing databases, prioritizing tasks, and supporting cross-departmental communication, which ensures efficient operations. I have also cultivated strong competencies in strategic planning, revenue generation, and cost control, which allow me to add measurable value to organizations while enhancing customer satisfaction.

I am enthusiastic about bringing my dedication to a team that values innovation, customer-centric solutions, and continuous learning. As I advance in my career, I am eager to connect with professionals who share a commitment to growth and excellence.

Let’s connect and explore how we can drive success together!

I can be reached via inbox or mail.