NKANTA, PHOEBE MONDAY
No. 7 3rd Avenue, Abuja FCT
Mobile: -
Email:-Professional Profile
As a Virtual Assistant who specializes in data entry administration and demonstrates strong
organizational skills combined with data management proficiency and accurate record
maintenance experience. My capabilities include data processing efficiency through Microsoft
packages together with other data entry platforms such as CRM. I’ve exceptional skills to
handle confidential information aligning with professional policy. Skilled at learning new
software quickly and excelling in fast-paced virtual environments.
Education and Qualifications
B.Sc Microbiology (University of Uyo, AkwaIbom state.)
WAEC (Efficient Secondary Commercial School AkwaIbom State)
FSLC (Guyongtti Nursery & Primary School, AkwaIbom State)
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Other Certification:
• National Youth Service (NYSC) Discharge Certificate
• Customer Relationship Skill Professional Certificate
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Experiences
2023 VIRTUAL ASSISTANT
As a Data Entry Virtual Assistant working remotely from 2023 to Present with different local
and international organizations on different projects, I professionally enter daily data into Excel
sheets with a focus on accuracy and attention to detail, input and manage data within Central
Reach to ensure efficient platform utilization, and maintain organized source documents while
keeping records up-to-date and properly filed. Throughout my role, I handle confidential
information with strict discretion, consistently adhering to company policies and data security
standards, and have successfully met and exceeded productivity and accuracy benchmarks in
data management. Additionally, I communicate effectively with clients and team members,
skillfully addressing inquiries and clarifying information as needed to support smooth
operational processes- MEDICAL SALES REPRESENTATIVE, IPCA Pharmaceuticals Abuja
With a track record of meeting my target in medical sales, I've excelled in promoting and selling
medical products to healthcare professionals, fostering relationships with key decision-makers
across hospitals and clinics I've been dedicated to educating healthcare professionals through
comprehensive product demonstrations and seminars, ensuring a deep understanding of
product advantages. Alongside managing a diverse client portfolio, I've adeptly handled
inquiries, provided detailed product insights, and negotiated contracts to uphold exceptional
customer satisfaction and loyalty.
- Teacher, Community Secondary Commercial School Ikot Okubo Offot Uyo,
AkwaIbom State
Here my responsibilities as a teacher, I taught Junior Secondary (JS) classes Basic Sciences I
prepared lessons notes to suit the learning modes and I also set, marked and graded exams
which was effective in testing the students’ comprehension. I also offered counselling support
and advice to the students in their daily struggles and learning process. Aware of the fact that
every child is unique I provide them with proper guidance and encouragement to help them
become the best they can be. This place served as my place of primary assignment during my
NYSC- ACCOUNT OFFICER, Stanford Microfinance Bank Uyo.
Implemented customer-centric strategies, analysed feedback to improve services, handled
account opening and maintenance in relation to CBN policies, led staff training for consistent
high-quality service, collaborated cross-functionally for prompt issue resolution, regularly
optimized customer journey touch points. Provided precise banking assistance, resolved
complex issues adhering to policies, and supported new team members with training for
exceptional service
2016 LABORATORY TECHNICIAN (SIWES), Uwakmfon Specialist Hospital, Uyo,
Akwa Ibom State
Here, I was responsible for bacteria culturing, sterilization, media preparation, phlebotomy,
patient counselling, microscopy and microbiological sample transport
Personal Skills
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Skilled in inputting, managing, and verifying large data sets with precision.
Strong command of data management tools, including pivot tables and formulas.
Ability to handle sensitive information while ensuring data security.
Capable of prioritizing tasks to meet deadlines efficiently.
Experienced in record-keeping, documentation, and data organization.
Ability to type 60+ words per minute with high accuracy.
Excellent verbal and written skills for coordinating with clients and teams.
Key I.T. Skills
• Microsoft Office Packages
• Online Sales and Marketing
• Digital Content Development (Social Media, Blogging)
• Call Centre Operations (Customer Service Support).
Other / Personal Details
Interests include: Researching, traveling, teaching, reading, writing, cooking, and listening
to music.
REFERENCES:
Available on request.
