Phillip Jeorge P. Balabala

Hi I am your hardworking, pro-active, self starter, goal oriented and fast learner VA rockstar.

I am proud to say that I am keen in data analysis, data encoding, listening skills and competitive intelligence in transcribing dictated medical recordings, media and voicemail audio files. I also have basic knowledge and a solid background on MS Office, software programs, operating system trouble shooting and with the typing speed maximum 50 words per minute.

On the other hand I enjoy swimming with our 8 year old son during the weekends, biking in the eco park with my wife and travelling during my free time.

I have been working since 2008 related to back office, general transcription and data entry analysis with the Business Process Outsourcing industry. I have dealt with foreign clients particularly in the U.S. and U.K. . Previously worked as a UV Express Transport Admin Support for a family owned transport business. I was responsible for the direction, processing of documents in gov’t transport offices and coordination of our public utility vehicle transportation matters within the business.

I also organize schedules & routes, ensuring that the vehicle is safe and meet legal requirements, and making sure that our driver is aware of his duties.         

I had an extensive four years experience as a Data Indexer Analyst for Arriva Medical Inc., under Reimbursement and Medical Records department. I correct and identifies validity of complete progress clinical notes, physician signature log, physician attestation letter and has a thorough understanding of how to scan them into patient files using a document client platform called Scandox. Transfers information provided on the documents into the appropriate software application and to the correct patient file. Updates all fields accurately on a consistent basis. Monitor the inbound progress notes fax folder to be worked on a daily basis. Observes legal and ethical guidelines for safeguarding patient and company confidentiality (HIPAA). Top performer for the 2nd quarter of 2017 and part of the Best or Stellar team. Best in attendance and loyalty award for 3 years with Arriva Medical Inc.

I was the Data Analyst for MicroSourcing Inc. 2011 to 2012 and assigned by my second client Diligent Lawn and Pest Control Inc. Florida USA to encode, analyze, verify and scrub accounts and applications of customers at the same time update the pricing rate based on square ft. of houses that are about to undergo pest and termite control service using customer and company platform called PestPac interface. Additional duties Database update and maintenance. Talks to client via Skype and send workload reports at the end of the shift.

Fortunate enough to work as a Gen. Transcriptionist and Data Entry Specialist for my first client under MicroSourcing Inc.2009 to 2011 the third biggest supermarket in the world U.K. TESCO. Main task is to check and verify accuracy of information on the ManCor platfom, and make necessary changes. Transcribe content of complaints recorded through voicemail messages using Fizzback Customer messaging interface and encodes comment cards received from customers. 

I worked as a Medical Insurance transcriptionist and I transcribed audio recorded U.K. medical insurance reports for i-Serve Customer Management Inc. Uses transcription protocols from Garwyn Insurance Group.

Work on deadlines while maintaining expected high quality transcripts. Proof read and check transcripts accuracy when necessary.

I also had a chance to be a Voicemail message transcriber using voicemail protocols for Global E-Business Outsource Inc. and Gallop IT Solutions Inc. Uses English Simulscribe interface for U.S. clients Vonage, Verizon, HSBC and other banking institution.Work on deadlines while maintaining expected high quality transcripts.