Peter John

Peter John

$5/hr
Customer Service/ Customer Support/ Customer Service Virtual Assistant
Reply rate:
50.0%
Availability:
Full-time (40 hrs/wk)
Age:
32 years old
Location:
Davao City, Davao Del Sur, Philippines
Experience:
4 years
About

➤ Do you need help in handling customer concerns?

➤ Do you need help in providing resolutions to your customers problems?

➤ Do you need help in answering all queries for your customers?

If most of the answers to this questions is YES, then you are on the right page.

Just a brief information about me I have 4 yrs of solid customer service experience ranging from product related queries, booking reservations, customer service for accounts, technical support for programs. It has been a wild journey but I was able to provide the best customer service to my clients. Thus, I wanted to help you by doing the same to your customers.

Here are the list of what I can do for you

✅ Manage account related concerns - creating accounts, removing accounts, checking account balance and more

✅ Manage product related concerns - refunds, replacements, product tracking and more

✅ Help with reservations and making changes - book hotel, fight and travel accommodations, provide options for customers who are affected with flight changes

✅ Technical Support - assist customers with technical related concerns with your product. Familiar with most operating systems in the windows computer, mac, android and apple

✅ Chat support - Can chat 2 people at once and handle most of the chats promptly and efficiently

✅ Email support - Can do email support as well

✅ Customer service - Can provide assistance to most of the above mentioned plus giving the customers the feels that they are important to the company 

Feel free to message me anytime. I will response to you as fast ASAP.

Thanks for dropping by and have a nice day ahead! ^_^

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