Peter Jermyn Acosta

An experienced Email Research Specialist, dealing with List Building for Email Campaigns and A focused perspective on General Market Research

Proficient in Data Entry/Encoding tasks and has adequate experience with Property Lead Generation, Lien Probates Research to gather relevant information over the web.

I pursued a solid career in the Customer Service Industry that which includes different aspects and Lines of Businesses such as Financial Literacy, Order Management, and Complaint Resolution. These skills does require accuracy in providing detailed information, both verbally and in writing.

Very critical in details, organized and loves to get the job done. I am always positive in every task and that I always believe in the value of teamwork.

I also have a strong background in Sales and Lead Generation being in the Inbound/Outbound Sales Campaign.

I had been an Assistant Team Lead in one of the Sales Campaign that I have handled due to my expertise in our sales campaign. With this, I have managed about 10-15 people in my sales team.

I had also been a Trainer in one the accounts i handled for a Customer Service campaign. With this proves my role as an expert in the field. I trained new employees for an Australian-Based Telecommunications Company.

I have also been a 2nd Level Complaints Manager within the company in which we communicate with various government enforcing bodies in Australia, making sure that our our company are still following government compliance practices within the telecommunications industry.

In the Financial/Insurance Account I worked with, I was hired as a Subject Matter Expert working on critical tasks we have for Voya Financial (formerly ING).

In the above mentioned account, I had also passed the FINRA Series 6 License in 2013, to be a Registered Representative in the US Stock Market.

I led a team of 9-12 people, monitoring their daily calls and also keeping track of all Action Required items they submit. Since we also deal with the US Stock Market, we also make sure all orders and stock transfer follow a strict policy based on our company's ruling.