Peter Hay

If you’re looking for a skilled Virtual Assistant to help you save time, stay organized, and keep your business running smoothly, you’re in the right place. With over 7 years of experience in business management, customer service, and virtual support, I specialize in helping busy entrepreneurs and companies streamline operations, manage clients, and achieve growth.

🔹 How I can support your business:

Virtual Assistance & Administrative Support Calendar management, email handling, data entry, document organization and scheduling across time zones.

Customer Service & Client Relations Professional client communication, resolving issues, reactivating inactive customers, and boosting retention.

Lead Generation & Cold Calling Prospect research, outbound calling, appointment setting, and CRM follow-up (HubSpot, GoHighLevel, Follow-Up Boss).

CRM & Project Management Tools Proficient in HubSpot, Trello, ClickUp, Monday.com, and Follow-Up Boss to manage leads, projects, and workflows effectively.

Sales & Marketing Support Cold outreach, upselling, and pipeline management to help businesses close more deals.

Background & Experience:

I successfully managed day-to-day operations at Clean Touch Laundry & Dry Cleaning Services for 7+ years, improving customer satisfaction, retention, and operational efficiency. Since 2020, I’ve been working remotely with businesses in real estate, trucking, pest control, and service industries, providing dependable support in customer service, lead generation, and admin management.

Why clients choose me:

Strong attention to detail and accuracy

Excellent written and verbal communication skills

Ability to quickly adapt to new tools, CRMs, and industries

Dedicated to not just completing tasks, but helping businesses grow and scale.

Lets work together to keep operations smooth, your clients happy and your business moving.