I am an insightful, progressive, innovative, and result-driven information systems professional with success in directing a broad range of corporate I.T. security initiatives. I have participated in planning, analysis and consulting services, and implementation of solutions and I.T. policies.
I have had the exposure in troubleshooting IT issues, assisting with doing help articles as part of providing customer support online. I have a huge experience on doing technical support dealing with PC maintenance and solving issues relating to systems we support; computer viruses, optimization, problems regarding accessing websites, document crashes, internet connection, spyware/adware, installation of software packages (including antivirus programs and choosing the appropriate antivirus to use), to name a few. I'm always interested in discovering new ways to improve the company's product, and use this to help support customers.