Most online businesses don’t lose customers due to poor products.
They lose them due to slow responses, poor follow-up, and ineffective customer support systems.
That’s the gap I work in.
I’m a Remote Customer Support & Sales Operations Specialist with 3+ years of hands-on experience supporting customers across e-commerce platforms, BPO environments, and remote teams.
I’ve handled high-volume inboxes, resolved escalations, managed CRM workflows, followed up on sales inquiries, and supported teams where customer experience directly affected retention and revenue.
I don’t just “reply to messages.”
I help businesses protect their reputation, keep customers from churning, and turn support conversations into long-term trust.
If you’re an online business or e-commerce brand looking for reliable, professional remote support that understands both customers and business outcomes, let’s connect.