Reliable and adaptable Customer Service Specialist and Virtual Assistant with over 8 years of experience in BPO, maritime, and remote work environments. I specialize in chat support, appointment setting, CRM management, and back-office operations. Known for delivering empathetic, efficient service across diverse industries—from automotive sales to retail and telecom.
I’m highly proficient in CRM platforms, email/calendar management, and workflow optimization, with a strong command of English communication. My remote setup is fully equipped for consistent performance, and I thrive in roles that demand precision, professionalism, and proactive problem-solving.
Whether supporting clients through chat, managing schedules, or streamlining operations, I bring a calm, focused energy to every task—always aiming to exceed expectations.