Perpetual Daria

Perpetual Daria Customer Support & Business Growth Specialist I help businesses stay organized, attract qualified leads, and turn conversations into revenue. About Me I support growing businesses by combining structured operations with revenue-focused support. From managing customer communication and organizing backend systems to generating qualified leads and supporting sales follow-ups, I help businesses run efficiently while maximizing growth opportunities. I am detail-oriented, responsive, and proactive, ensuring nothing slips through the cracks. What I Help Businesses Achieve Faster response time Organized backend operations Improved customer experience Consistent sales follow-ups Qualified lead pipelines Clean and structured databases Increased operational efficiency Core Services Customer Support Lead Generation & Sales Support Social Media Support - B2B & B2C lead Calendar & Email Management - Email & live chat handling sourcing - Inbox organization management - Ticket resolution - Data scraping & - Email prioritization - Community - Complaint prospect research - Meeting scheduling engagement management - Lead qualification - Reminder systems - Inquiry tracking - Follow-up tracking - CRM updates - Conflict - Content scheduling - SLA monitoring - Appointment management assistance setting - Follow-up scheduling Email Marketing Support Data Entry & Research - Campaign setup & - Accurate scheduling spreadsheet - List segmentation management - Basic automation - Database cleanup - Performance - Web research monitoring - Data formatting and validation - DM & comment Tools & Systems - Zendesk - CRM platforms (HubSpot, Salesforce, etc.) - Google Workspace - Microsoft Excel - ClickUp - Trello - Apollo - Email marketing platforms (Mailchimp, Klaviyo, etc.) - Zapier Customer Support Optimization 01 02 Challenge Action Delayed responses and inconsistent - Created structured ticket follow-ups were hurting satisfaction categories and retention. - Implemented response templates and macros - Organized priority levels - Built follow-up tracking system 03 Results - Reduced response time by 40% - Improved resolution tracking by 60% - Increased repeat customer engagement Lead Generation & CRM Structuring Challenge Unstructured lead pipeline and missed follow-ups reduced conversion rates. Action - Sourced and verified 300+ targeted leads - Cleaned and formatted prospect database - Built structured CRM tracking sheet - Implemented follow-up reminder system Results - Generated 150+ qualified leads - Improved follow-up consistency by 70% - Reduced duplicate leads by 50% Case Study 3 — Inbox & Operations Optimization Folder System Priority Filters Calendar Reminders Automated Confirmations These changes turned a cluttered inbox into a predictable workflow— reducing missed meetings and restoring operational clarity. Why Work With Me Organized & systems-driven Revenue-aware mindset Strong written communication Detail-oriented execution Processes that scale with Every operational fix Clear, professional Accurate data and your business. prioritizes conversion and messages that build trust. consistent follow-through. retention. Reliable follow-up Growth-focused support Systems to ensure nothing falls through the cracks. Operational improvements tied to measurable outcomes. Your Business Shouldn’t Lose Revenue Because of Disorganization. Missed follow-ups. Delayed responses. Unstructured data. Unqualified leads. These are fixable problems. I help businesses stay organized, responsive, and revenue-focused. Let’s build systems that convert. I am Available for remote collaboration and long-term partnerships , reach out to start a conversation.