Perine Francisco

I'm a call center professional with a proven track record of exceeding client expectations mostly in the healthcare industry. Appointment scheduling, email management, and calendar management are my areas of expertise. I'm adept at using MS Excel, and Google Sheets, and navigating EMR (Electronic Medical Records) systems and ad hoc tasks. The clients I have worked with have found my innovative solutions effective and efficient. Additionally, I specialized in data manipulation. Since I like organizing everything, I help myself learn new skills I thought I would never use in my career. I took advantage of data manipulation to easily interpret and deliver reports. Through my various BPO roles, which mainly involve communicating with clients over the phone, I have developed communication skills. Overall, I would never acquire all the knowledge without the willingness to learn new things.