Pedrofelix Obregon

I have over 4 years of experience in the BPO industry, providing customer service and technical support through phone, chat, and email. I consider myself an active person, committed, dependable, and ambitious.
I've worked as a technical support agent for two different tech companies, and as a credit card specialist for one of the major banks in the US. I have very good active listening skills, I know how to multi-task, and how to apply critical thinking when providing assistance to a customer.

I also have experience offering assistance over email, so I have very strong grammar, both in English and Spanish.