PEDRO G. ABOITE-VERA (JERRY)
1556 PORFIRIO DIAZ, ZAMORA, MICHOACAN, MEXICO 59720 , US(937)765 - 1833, MX --
OBJECTIVE
To obtain a position within my chosen field that will challenge and require the use of my professional experience, education,
and skills in a way that is beneficial to both myself and my employer.
EXPERIENCE
Business Development / Management / Training,
Home Office
11/2/2018 TO PRESENT
Customer Satisfaction Management
Entrepreneurship
• Obtained full responsibility for company development and growth planning, i.e. developed company image by
developing logos, website, and marketing strategies.
•
Accountable for new hires, trainings, and creating policies. As well as customer satisfaction management/ training.
The company reached $270k in the first year.
•
Developed plans for future growth of CultivoMex, a small agricultural company aimed at partnering farmers and
exportation companies to ease the sale of fresh produce in Michoacán Mexico.
8/23/2016 TO 4/23/2020
Centene Corporation – Customer Service
Home Office
CERTIFIED COMMUNITY HEALTH WORKER (C-CHW) / GATEKEEPER
• Monitors and conducts scheduling, data gathering, validation, and reporting. As well as customer
satisfaction.
•
Responsible for program growth and success by creating/distributing task to staff members throughout the
state of Ohio.
•
Established in house training manuals for employees and customers.
4/23/2015 TO 8/21/2016
Health Partners of Western Ohio
COMMUNITY HEALTH WORKER COORDINATOR ( C-CHW)
• Developed and implemented the Community Health Worker (CHW) program.
New Carlisle, Ohio
•
Responsible for direct supervision of the CHW team.
•
Coordinated and monitored the scheduling, performance measures, training, and service provision of the CHW team.
8/26/2013 TO 4/23/2015
Health Partners of Western Ohio
New Carlisle, Ohio
OUTREACH COORDINATOR
• Responsible for developing overall community relations strategy to align local community relations programs, develop
and managed relationships with local healthcare organizations, businesses, and associations, as well as community
leaders.
•
Developed outreach/educational material to promote services and patient health. This includes the development of
brochures, flyers, post cards, and more.
•
Translated written material from English to Spanish, ensuring that the translated version conveys the meaning of the
original as clearly as possible. Translations have included organizational policies, medical and dental contracts,
registration applications and more.
•
Proficient in Microsoft Office (Word, Excel, PowerPoint), Outlook and Publisher. Knowledge of Adobe Photoshop and
WordPress.
EDUCATION
PRESENT
•
Sinclair Community College
Currently working towards a Business Administration degree.
REFERENCES
References are available on request.
Dayton, Ohio