Pearl Magbanua
Virtual Assistant / Customer Service Rep-
Candida St. Brgy 855 Pandacan, Manila-
SKILLS
SUMMARY
A 24 year old professional who loves providing client or
customer support satisfactorily showcasing above and beyond
Critical thinking
Effective communication
Ability to work well under
pressure with efficient time
management
Leadership
Knowledgeable of different
CRM and SaaS
assistance. With 5 years of experience in a BPO industry and
3 years in virtual assisting, she will exceed your expectations
in achieving accomplishments with little to no supervision.
WORK EXPERIENCE
CUSTOMER ASSOCIATE
Asia Premier One Source Inc. (May 2018 - June 2020)
EDUCATION
UNIVERSIDAD DE MANILA
Senior High School (HUMSS-
FR. PIERRE TRITZ - ERDA TECH
Junior High School-
FOOD FOR THE HUNGRY MINDS
Elementary-
B2B payment processing account
started as CSR, promoted as Sr. Tech Support
Hinduja Global Solutions (June 2020 - April 2021)
American bank financial account
Fristsource Solutions Ltd (Dec 2022 - Aug 2023)
American mortgage account
VIRTUAL ASSISTANT
Taffy Hemp Co. (May 2021 - Dec 2021)
Lead Generation Specialist for a retail industry
Bizco Finance ( Jan 2022 - Dec 2022)
REFERENCE
Janmille Jovan Lutiva--
Admin Assistant for a business coach CEO based in US
Smash Button Games (March 2022 - Dec 2022)
Business Development Manager for a gaming CEO based in
AU
Central Dispatch (July 2023 - present)
Admin Assistant to a trucking company based in US
