Pearl Jynne Celestino

Pearl Jynne Celestino Purok 9, Marcelina, Bayugan City, 8502, Philippines- |- WORK EXPERIENCE 06/24 – 02/25​​ ​ ​ ​ Account Associate VXI Global Holdings, B.V. (Philippines) | Davao City, Philippines ●​ Trained to develop customer service skills like handling difficult customers or situations ●​ Learned techniques to convert customers’ frustrations into sales ●​ Became proficient in tool navigation and developed analytical thinking skills to explain complicated billing statements ●​ Became one of the cluster’s highflier agents for resolve rate EDUCATION 2020 – 2022​ ​ ​ ​ ​ ​ ​ ​ 2014 – 2020​ ​ ​ ​ ​ ​ ​ ​ University of Mindanao Davao City | Undergraduate Bachelor of Science in Civil Engineering Major in Structural ●​ Part of Deans’ List in First and Second Year (First Honors) Marcelina National High School Bayugan City | Graduate General Academic Strand ●​ Class Valedictorian ●​ Supreme Student Government President ●​ Division Math Challenge Finalist, Top 2 ●​ Regional Schools’ Press Conference Copyediting and Headline Writing, Top 7 AWARDS 2024​ ​ ​ ​ ​ ​ Top Agent for IPBB (Wave 214) | Davao City VXI Global Holdings, B.V. (Philippines) PUBLISHED WORK 2024​ ​ ​ Kingdom of Guhya | Volume 1 CERTIFICATES 2024​ ​ ​ ​ ​ ​ Career Service Examination Eligibility Verbal: 93.68%​ Numerical: 94.74% ​ English, Filipino SKILLS Languages​ Technical​ Others​ Google Workspace, Basic Asana, Trello, and Notion Knowledge, Salesforce C360 Content Writer, Communication Skills, Google Calendar Management