Pearl Jynne Celestino

I’m Pearl Jynne, a customer support professional with experience as an account associate. I excel in resolving customer inquiries, providing technical support, explaining bills, and converting frustration into sales opportunities. I was recognized as one of the top agents in my cluster for resolve rate and was also awarded as the top agent for IPBB sales during my nesting period. My strengths include problem-solving, clear communication, and efficiently managing high-volume tasks. My strengths include problem-solving, clear communication, and managing high-volume tasks efficiently.