Peace Osarenkhoe
Virtual assistant
Benin city, Nigeria | -| Email:-LinkedIn URL: https://www.linkedin.com/in/peace-osarenkhoe-60b3302b0
| Portfolio
https://drive.google.com/file/d/1KJheIWkujmitae89ppZSPWN-mCxmiDnh/view?usp=s
PROFESSIONAL SUMMARY
Results-driven Administrative Assistant with 2+ years of experience providing top notch virtual
support to executives, teams, and organizations. Proven expertise in simplifying tasks,
enhancing productivity, and delivering exceptional remote support. In my previous roles, I
successfully managed complex calendars, coordinated meetings, and ensured seamless daily
operations, resulting in a 50% increase in productivity and a 60% reduction in scheduling
conflicts. Effectively prioritized tasks, managed multiple responsibilities, and met deadlines in
fast-paced environments, resulting in a 95% on-time completion rate. I've Consistently delivered
high-impact support to executives and teams, driving a 45% increase in client satisfaction and
loyalty. Provided exceptional remote support to executives, teams, and organizations,
leveraging expertise in email management, calendar organization, appointment setting,
scheduling and data entry. I Utilized tools and strategies to enhance productivity, including
project management software, time tracking, and workflow optimization. Demonstrated strong
communication skills, including email, phone, and video conferencing, to ensure seamless
collaboration and support. Maintained organized and efficient workspaces, including digital file
management and storage.
Personable and organized individual with keen eye for detail and positive, upbeat attitude.
Possesses strong communication skills and solid understanding of office software, including
proficiency in Microsoft Office Suite. Capable of enhancing team efficiency through effective
coordination and administrative support.
Developed strong organizational and coordination skills within fast-paced office environment,
transitioning into new field. Demonstrated ability to manage schedules, handle correspondence,
and support team projects effectively. Looking to leverage these transferrable skills to add value
and drive results in different industry.
Skills
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Calendar Management and Scheduling
Data entry accuracy
Customer service
Travel coordination
Email organization
Time tracking
Email management
Document Preparation and Editing (PowerPoint, Word)
Project Coordination and Task Tracking
Client/Customer Support and Onboarding
Scheduling and appointmensetting
Keen attention to details
Proficiency in Microsoft Office Suite and Google Workspace
● Strong Verbal and Written Communication Skills
● Confidentiality
SEPTEMBER 2024- February2025
Stanificient properties and holdings
Remote
Administrative Assistant
June 2024- March 2025
● Managed my client's calendar and inbox efficiently.
● Achieved a 95% reduction in scheduling conflicts through efficient calendar
management.
● Increased calendar organization by 80%, ensuring easy accessibility and
visibility.
● Researched and booked travel arrangements, including flights, hotels, and rental
cars.
● Created and managed travel itineraries, including flight schedules, hotel
reservations.
● Ensured clients had all necessary travel documents, such as passports, visas,
and travel insurance.
● Booked travel arrangements with a 99% accuracy rate, ensuring seamless travel
experiences.
● Reduced travel-related errors by 90% through strategic planning and attention to
detail.
● Increased productivity by 25% through efficient schedule management and
prioritization.
● Ensured 100% of tasks were completed on time.
● Reduced data entry errors by 95% through attention to detail and quality control.
● Conducted research and regular surveys to support client's work.
● Provided regular reports on calendar activity, travel plans, and other relevant
metrics.
● Increased report accuracy by 90% through thorough research and attention to
detail.
● Answered multi-line phone system, routing calls, delivering messages to staff and
greeting visitors.
● Maintained confidentiality of sensitive information by adhering to strict privacy
policies and implementing secure filing systems.
● Improved document organization with thorough file maintenance, archiving
outdated records as necessary for efficient retrieval when needed.
● Promoted a positive work environment through effective communication skills
and fostering professional relationships among colleagues.
● Delivered excellent customer service through prompt responses to client
inquiries, addressing concerns effectively, and building strong relationships.
● Ensured accurate record-keeping with diligent data entry and database
management for vital company information.
Virtual assistant
Priority group services
July 2023- April 2024
Remote
● Managed day to day task including scheduling meetings and managing
calendars.
● Achieved a 99% response rate to client emails within 24 hours.
● Prepared and edited documents, reports, spreadsheets and presentations.
● Provided support in basic bookkeeping tasks.
● Tracked and followed up on projects deadlines and ensured timely completion.
● Oversaw preparation for board meetings, including agenda setting, minutes
recording and documents distribution.
● Facilitated communication between the executives office and departments,
ensuring timely followups.
● Maintained discretion and confidentiality in handling sensitive business and
personal information.
● Screened and Responded to emails on behalf of the clients.
● Forwarding important emails to my client and ensured 100% of critical emails
were forwarded to relevant parties.
● Reduced email forwarding errors by 95% careful attention to details.
● Maintained an organized email system, including creating folders and labels.
● Reduced unwanted emails by 80% through effective subscription management.
● Led or participated in special projects, and office management initiatives.
● Achieved a 99% response rate to client emails within 24 hours.
● Assisted with recruitment coordination, onboarding of executives hire.Managed
day to day task including scheduling meetings and managing calendars.
● Achieved a 99% response rate to client emails within 24 hours.
● Prepared and edited documents, reports, spreadsheets and presentations.
● Provided support in basic bookkeeping tasks.
● Tracked and followed up on projects deadlines and ensured timely completion.
● Oversaw preparation for board meetings, including agenda setting, minutes
recording and documents distribution.
● Facilitated communication between the executives office and departments,
ensuring timely followups.
● Maintained discretion and confidentiality in handling sensitive business and
personal information.
● Screened and Responded to emails on behalf of the clients.
● Forwarding important emails to my client and ensured 100% of critical emails
were forwarded to relevant parties.
● Reduced email forwarding errors by 95% careful attention to details.
● Maintained an organized email system, including creating folders and labels.
● Reduced unwanted emails by 80% through effective subscription management.
● Led or participated in special projects, and office management initiatives.
● Achieved a 99% response rate to client emails within 24 hours.
● Assisted with recruitment coordination, onboarding of executives hire.
EDUCATION
B.A Mass communication
University of Benin
Benin, Nigeria
CERTIFICATION
Virtual assistant training
Organization
B. Winners Multitech
2023
Virtual Assistant certified
Empower Her Remotely
April 2025
Executivel assistant skills
Alison
2024
Building rapport with customers
LinkedIn
2024
Tools
Google workspace, Asana, spreadsheet, Microsoft office suit, Zoom, outlook, slack
Excel, canva, calendly, hubspot, zendesk,livechat, airbnb
