Paulo Jorge Lopes Freitas

Europass-Curriculum Vitae Personal Information Name Address Phone E-mail Address Nationality Date of birth Gender Paulo Jorge Lopes Freitas Rua Domingos Sequeira, Casal Amorosa Edificio 1 Bloco A 4D. Odivelas. Lisboa --Portugal 12/05/1986 Male Current Job Position Dates Occupation or position held Main activities and responsibilities Since January 2017 Project Manager Officer In Kantar my role initiated with the objective to set-up a PMO following the best pratices in the Project Management field, mainly following PMI standards. With the PMO ready, I was accountable to Manage Internal and External Projects related to the Kantar activities and business expansion, included in the strategy of the new Regional Operational Center in Portugal. The PMO team has the goal to define and maintain standards for project management within the Kantar Worldwide Panel, specially in ROC. Additionally, included in the scope of the PMO, we aim to provide the guidance for future implementations and business changes, generating economies, predictability and standardization for the change process. In bullet points, PMO team is accountable for: • • • • • • Name and address of employer Type of business or sector Strategic planning and governance definition Best practices and process implementation and review Introduce and maintain a common language, culture and mindset across organization Resource Management Communication Management Creating and maintaining project deliverables, archives and tool sets www.kantarworldpanel.com Business Intelligence and Market Research Last Degree Executive MBA Executive Management Dates From November 2013 to August 2014 Main activities Acquired skills in the following qualities: - Strategic Business Management; - Financial Management; - Asset Management; - Human Resource Management; - Operations and Management "Supply Chain"; - Marketing; - Leadership and Team Management; - Negotiation; Página 1/ 7- Resume Paulo Freitas Name and type of organization providing education and training University Autónoma de Lisboa Last Trainings & Certifications Title Dates Main activities Name and type of organization providing education and training Title Dates Main activities Name and type of organization providing education and training Scrum Project Management Foundations Ooctobr 2017 Intensive Course for Scrum Foundation Certification. XPM Consulting http://xpmconsulting.com/ PMI – PMP Certification July 2013 Intensive Course to PMP Certification. Winning – Management Consulting Previous Work Experience Dates Occupation or position held Main activities and responsibilities From June 2014 to December 2016 PMO / Project Manager for EMEA Region Role played in Sitel, a company specialized in BPO (Business Process Outsourcing). Sitel is an Organization at global scale and work with large customers and big brands in different markets. My role is to manage projects with direct interaction with customers. My portfolio of projects include clients as Bosch, Amazon, Airbnb, Mastercard, Brother Printers, Abbot, Sonae SGPS, GoPro, and others. The projects enclose implementations based EMEA (Europe, Middle East, Africa), with teams across Europe and the United States of America. I have the responsibility to manage different units and internal teams of the company in order to deliver client tailored solutions. Also, as part of my role, I have to manage the investment and the financial performance of the project. Please see a list of responsibilities under my role: - Develop, roll out and deliver all implementation tasks, utilizing Company approved documentation and Project Plan - Ensure sales tender documentation and pre-sales business evaluations are in line with operational capabilities and match Client requirements - Prepare and Lead Client Kick Off Meetings - Manage ownership of all workstreams on the project: Recruitment, Training, IT Development, IT Solutions Design, Workforce, Project Finance, Quality - Conduct Weekly and Ad Hoc Project Status Meetings with Clients - Conduct Meetings internally with Operations in preparation for Go Live - Work collaboratively and coordinate with Operations, Audit, and/or Sourcing as needed to deliver services as documented in SOW - Create and manage all supporting documentation for project planning, Project Meetings, Management reviews, risk assessments and sign-offs in line with Company requirements - Take ownership of all implementation matters and liaise to resolution, escalate whenever needed to find the best solution for the project - Compose all Client internal communication in reference to steady state service release and support - Identify and manage resource requirements to ensure successful Implementation - Ensure effective handover from implementation to bussiness-as-usual state - Update and manage internal tracking systems - Report Project Progress, Issues, and Risks to Implementation Director and Top-Management of the company for escalation assistance - Manage Multiple Projects in parallel Name and address of employer Type of business or sector Página 2/ 7- Resume Paulo Freitas Sitel www.sitel.com Av.D.João II Edificio Central Office, Lote 1.17.03, 7º Parque das Nações Lisboa Business Process Outsourcing and Customer Experience Solutions Dates Occupation or position held Main activities and responsibilities Name and address of employer Type of business or sector Dates Occupation or position held Main activities and responsibilities From January 2013 to May 2014 Project Management - Contribute for the preparation and delivery of new proposals, defining project plans and the risks management; - Support the sales team in the negotiation proposals meetings; - Planning and managing the plan of each project; - Manage budgets and timing/milestones negotiated in new projects; - Ensure the implementation of projects in a defined timings, effort, quality and budgets; - Manage the Stakholders expectations; - Facilitate the identification and allocation of individuals to project teams and proposals; - Manage third party contributions and contracts to projects; - Reporting the progress of the open projects and its indicators to the Project Manager Director; - Create a strong dynamic and an excellent team spirit in each project. Cofidis Portugal Avenida de Berna, Lisboa, Portugal. ( www.cofidis.pt ) The ISA conducts its activities in several complementary areas: - Telemanagement - Monitoring of Electricity Consumption - Remote Management Systems; - Development of Embedded Systems; - Engineering; - Business Intelligence; - Support Services; From July 2011 to December 2012 Project Manager - Contribute for the preparation and delivery of new proposals, defining project plans and the risks management; - Support the sales team in the negotiation proposals meetings; - Planning and managing the plan of each project; - Manage budgets and timing/milestones negotiated in new projects; - Ensure the implementation of projects in a defined timings, effort, quality and budgets; - Manage the Stakholders expectations; - Facilitate the identification and allocation of individuals to project teams and proposals; - Manage third party contributions and contracts to projects; - Reporting the progress of the open projects and its indicators to the Project Manager Director; - Create a strong dynamic and an excellent team spirit in each project. Name and address of employer Intelligent Sensing Anywhere Rua D. Manuel I,- Coimbra, Portugal. (www.isa.pt) Type of business or sector The ISA conducts its activities in several complementary areas: - Telemanagement - Monitoring of Electricity Consumption - Remote Management Systems; - Development of Embedded Systems; - Engineering; - Business Intelligence; - Support Services; Dates Occupation or position held Main activities and responsibilities Name and address of employer Página 3/ 7- Resume Paulo Freitas From January 2010 to July 2011 Project Manager Technical management, planning, evaluation and auditing of budgets and financial implementation of technological projects. The projects are oriented toward applied research and development and the provision of services. Acquired experience in technical management, resource management, planning and development of applications for national projects funded by the QREN and FCT (Name of the projects: EasyLaser3D, FireTrack, TICE.Healthy, TICE.Mobilidade) as well as international programs funded by FP7, FP6 and ECHORD (Name of the projects: AirSeal, N4C, Co-Living). Instituto Pedro Nunes Rua Pedro Nunes 3030 – 199, Coimbra. (http://www.ipn.pt) Type of business or sector Dates Occupation or position held Main activities and responsibilities Name and address of employer Type of business or sector Dates Occupation or position held Main activities and responsibilities Name and address of employer Type of business or sector Dates Occupation or position held Main activities and responsibilities Name and address of employer Type of business or sector Dates Occupation or position held Main activities and responsibilities Name and address of employer Type of business or sector The Instituto Pedro Nunes is developing its activities in three complementary areas: - Research and technological development, and consulting services for technology transfer; - Incubation; - Specialized training; From September 2009 to December 2009 Project Manager Technical management of a European project oriented to the analysis and scientific study of human behavior, Prometheus Project funded by FP7. Experience in the specification, design of technical requirements and planning tasks to be performed by the team. Institute for Systems and Robotics University of Coimbra (http://www.isr.uc.pt) Institute aimed at research and development in robotics From April 2008 to September 2009 Software Engineer Institute for Systems and Robotics University of Coimbra. Development and design software for the field of computer vision, human-machine interface and mobile applications. Institute for Systems and Robotics University of Coimbra (www.isr.uc.pt) Institute aimed at research and development in robotics From September 2010 to June 2011 Administrator of Information Systems Development and maintenance of web-sites, management and control information systems, maintenance of mailing lists, management of computer services purchased. PsiCórtex – Formação e Avaliação em Neuropsicologia (www.psicortex.com.pt) Provides consulting services and specific training in neuropsychology. From March 2009 to September 2009 Teaching Collaboration in teaching units, namely in teaching and preparing lessons, correcting tests and student support. The teaching units are: Operating Systems and Microprocessors Systems. Department of Electrical and Computer Engineering, University of Coimbra. Higher Education Education and training Dates Title of qualification awarded Principal subjects/occupational skills covered Name and type of organisation providing education and training Dates Title of qualification awarded Página 4/ 7- Resume Paulo Freitas From January 2012 to September 2012 Postgraduate in Project Management - Access to the PMP Certification (Project Management Professional - Project Management - PMI Methodology and procedures - Requirements Definition - Preparation of Project Plan - Dealing with Stakeholders - Development of methods for continuous improvement of project implementation - Project Implementation and Monitoring Instituto Superior Bissaya Barreto (http://www.isbb.pt) From December 2011 to January 2012 Certification in ITIL Foundation in IT Service Management. Certificate Number: GR-PF Principal subjects/occupational skills covered Name and type of organisation providing education and training Dates Title of qualification awarded Principal subjects/occupational skills covered - IT Service Management - ITIL Methodology and procedures - Ability to implement new services and procedures based on ITIL - Development of methods for continuous service improvement - Techniques for Designing Services - Metrics Implementation and Monitoring PeopleCert From September 2010 to July 2011 First year of Ph.D. in Electrical and Computer Engineering, oriented to the study, design and development of new technologies in the field of Information and Communication Technology (ICT). The Ph.D. Aims to design and deploy a proof of concept novel system to support the provision of health care to the patients. - Courses in the area of Information Technology and Communication - Technical and scientific grounds for - Guidance for Master Thesis - Writing of scientific articles - Review of scientific articles - Software Engineering - Control and Management of Engineering Projects - High Level Programming - Low-level programming - Execution of engineering tasks Name and type of organisation providing education and training Faculty of Science and Technology, University of Coimbra (http://www.fct.uc.pt) Level in national or international classification Graduation of 18. (Scale from 0 to 20) Dates Title of qualification awarded Principal subjects/occupational skills covered From September 2004 to September 2009 Master of Electrical Engineering and Computer - Control and Management of Engineering Projects - High Level Programming - Low-level programming - Execution of engineering tasks Name and type of organisation providing education and training Faculty of Science and Technology, University of Coimbra (http://www.fct.uc.pt) Level in national or international classification Graduation of 14. (Scale from 0 to 20) Dates From 26 June 2010 to 24 July 2010 Principal subjects/occupational skills covered Name and type of organisation providing education and training Course Coaching and Team Development, with topics aimed at motivation, leadership and negotiation in working groups. Key - Centro de Formação. Consulting firm in the area of vocational training. (www.key.pt) Tecmaia - Parque de Ciência e Tecnologia da Maia Rua Eng. Frederico Ulrich,- Maia Dates Principal subjects/occupational skills covered Página 5/ 7- Resume Paulo Freitas From 25 September 2009 to 28 November 2009 Obtain the Certification of Ability to be Pedagogical Plan Trainer from the National Institute of Employment and Professional Training. Name and type of organisation providing education and training Figueira Viva - – Associação de Cooperação e Solidariedade para o Desenvolvimento da Figueira da Foz. (www.figueiraviva.pt) Rua Flores da Beira Mar, 20, R/C, Buarcos- Figueira da Foz Dates Principal subjects/occupational skills covered Name and type of organisation providing education and training August 2008 Course in Telecommunications. Objective of the course: Developing a protocol for exchanging pointto-point messages with different priorities, in C/C++ (OPNET Modeler.) Development of an application for mobile devices based on Linux and Python (PyGTK). Awarded a scholarship funded by Nokia. DTU - Danmarks Tekniske Universitet (Technical University of Denmark) Published Papers Novembro 2011 Artigo “Online Topological Mapping of a Sparse Camera Network” publicado na Doctoral Conference on Computing, Electrical and Industrial Systems, Caparica, Portugal. Outubro 2011 Artigo “A Multi-Criteria Sorting Approach for Diagnosing Mental Disabilities” publicado na Conferência Internacional de Investigação Operacional e de Sistemas Empresariais, Vilamoura, Portugal. Setembro 2011 Book Chapter “Technologies for care of Chronic Illness” publicado no livro Handbook of Research on ICTs for Healthcare and Social Services, 2011. Junho de 2011 Artigo “Mobile Robot Cooperation with Infrastructure For Surveillance: Towards Cloud Robotics” publicado no Workshop on Recognition and Action for Scene Understanding (REACTS), Barcelona. Dezembro de 2008 Artigo “Adapting Wiki Pages’ Presentation to People with Different Patterns of Preferences and Needs” publicado na Conferência E-Activity and Leading Technologies 2008, Madrid. Participation in Research Projects Dates Project Dates Project Dates Project Dates Project From March 2009 to September 2009 Project Researcher at MELCO. International Project with the aim of developing a mobile platform capable of integrating and leisure services, preventive health and safety. Advised by Professor Doctor Jorge Dias. From April 2008 to December 2009 Researcher in project "PROMETHEUS" at the Institute for Systems and Robotics, funded by the EU Commission. Scholarship Award for Research funded by the Faculty of Science and Technology of Portugal. Advised by Professor Doctor Jorge Manuel Miranda Dias. From 2006 and 2009 Club member of Electronics, Department of Electrical and Computer Engineering, Faculty of Science and Technology, University of Coimbra. Participation in this group was voluntarily. From April 2006 to April 2008 Collaboration in Project "HCOGICOS" at the Institute for Systems and Robotics, funded by the Faculty of Science and Technology of Portugal. Participation in this project was voluntarily. Advised by Professor Doctor Paulo Peixoto. Personal skills and competences Mother tongue(s) Página 6/ 7- Resume Paulo Freitas Portuguese Other language(s) Self-assessment Understanding European level (*) Listening Reading Speaking Spoken interaction Writing Spoken production English C2 Experienced user C2 Experienced user C2 Experienced user C2 Experienced user C2 Experienced user French A2 Elementary user B1 Independent user Elementary user A1 Elementary user A1 Elementary user B2 Independent user B2 Independent user Spanish Social skills and competences A1 Independent Independent Independent B2 B2 user user user (*) Common European Framework of Reference for Languages B2 - Good communication and interpersonal relationship; - Strong sense of responsibility; - Dynamism and entrepreneurship; - Flexibility and integration capabilities; Organisational skills and competences - Strong motivation for the achievement of objectives; - Appreciation for teamwork; - Sense of initiative and entrepreneurship; - Leadership; - Ability to manage projects and teams; - Planning and implementation of projects (planning, set goals and objectives, control activities / tasks, evaluate); Technical skills and competences - Design of architectures for software systems - Design UML diagrams - Functional Analyst - Writing proposals for new projects; - Project planning; - Preparation of budgets (purchase of equipment, human resources analysis, tax incentives, direct and indirect costs); - Preparation of technical documentation at all levels of Software Engineering; Computer skills and competences - Excellent computer skills. Well familiar with the area of operating systems Windows, Linux and MacOS. Skilled at the level of programming Operating Systems. - Excellent programming skills, particularly in C / C + +, Java, C #, Python, OpenGL, PHP, HTML, VHDL, and Assembly Shell Script (Intel Architecture 8086). Strong experience in programming systems based on Linux. - Excellent programming skills in HTML, ASP, PHP and MySQL servers in the creation of knowledge and domain management LAMPP Server and Windows Server. - Excellent knowledge of CMS (Content Manager System) like Drupal, Joomla, MediaWiki and MoinMoin. - Excellent knowledge and experience in UML diagrams and relational database diagrams. - Good knowledge in developing applications and 2D animation with Photoshop and Gimp, and 3D platform with Autodesk Maya and Blender. Driving license Category B Additional Information Elected President of the General Assembly of the District Taekwondo Association of Coimbra. The sports association is registered and acknowledged before the Portuguese law. Página 7/ 7- Resume Paulo Freitas