Paulo Fajardo

My expertise includes creating reports & dashboard, excel macro programming, and web scraping. I've worked with multiple industries such as telecommunications, real-estate, hotel & travel, and entertainment analytics.

I also have a strong background on the BPO industry. I was a technical support representative for a major telco company in the US. I was also part of the workforce management thus giving me skills in staff scheduling, FTE management, and ACD management.

I hope we can work together in the future. Thank you.