Pauline Rampersaud

Pauline Rampersaud

$30/hr
Human Resources | Policy Compliance | Recruitment | Employee Relations| Training
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
39 years old
Location:
Toronto , Ontario , Canada
Experience:
8 years
PAULINE RAMPERSAUD HUMAN RESOURCES ADVISOR WORK EXPERIENCE CAREER PROFILE A driven HR professional with a “can do” attitude who thrives working in a changing, forward thinking and multi-faceted organization. Leverages strengths in employee relations, legislative compliance, diversity and inclusion, and talent Peninsula Canada | Senior Employment Relations Consultant Mar. 2018 – Present Deliver coaching and consultative HR advice to senior level clients to support business objectives and people strategy. Evaluate and resolve cases relating to labour relations, performance and talent management, progressive discipline, terminations, layoffs, return to work, and compensation and benefits. Maintain currency with provincial and federal legislation, case law and HR best practices to assess exposure to legal action. Support Centers of Excellence (COE) to provide an inclusive approach to enhance client service delivery, develop marketing initiatives and drive new business to meet sales targets. ▪ Execute onsite investigations and interpret collective agreements to support grievance and arbitration processes with union representatives ▪ Present seminars and webinars to educate prospective clients on employment legislation requirements, HR best practices and reducing exposure for ministry violations, tribunal cases and lawsuits ▪ Resolved an average of 116 cases per month. Assessed evidence to support appropriate recommendations resulting in zero cases with filed grievances, ministry claims or lawsuits ▪ Generated $176,612 of new business from seminars in addition to $7,960 from conducting in-person investigations for violence and harassment claims and counsel for arbitration and conflict resolution management to operationalize business strategies. Manages labour relations with discretion, sound judgement and proactively works to mitigate legal exposure. A collaborative team player who coaches and motivates employees at all levels to cultivate high levels of employee engagement to drive productivity, profitability and client satisfaction. Arla Foods Inc. | Human Resources Coordinator (contract role) Oct. 2016 – Dec. 2017 Managed payroll, attendance and group benefits for 200+ employees in addition to the coordination and budgeting of employee programs (RRSP, pension, service awards, social events). Worked closely with HR director to manage employee engagement initiatives and administer compensation and variable pay systems including bonus and merit increases. Provide coaching to guide supervisors and managers on policies and programs, talent and performance management, workforce planning and employee relations issues. ▪ VOLUNTEER WORK Pride Toronto Weekend Volunteer| 2018 Festival ▪ ▪ Revised PPE safety program to decrease cost by 30% and meet goals based on employee survey and align with best practices Created proposal for employee referral program to boost 2018 recruitment strategy and decrease turnover among hourly workers Developed KPI’s to measure absenteeism and improve recruitment trends in filling vacancies to meet workforce planning targets Habitat for Humanity Family Relations Committee Member | 2015 CONTACT PHONE:- EMAIL:- OCAD University | HRIS/ Payroll Assistant (contract role) Mar. 2016 – Aug. 2016 Hired for Phase 2: Integration of Project Chroma. Executed delivery of new HRIS among students, faculty and administrative staff. Processed payroll for 500+ unionized salaried and hourly groups on bi-weekly, semi-monthly and monthly schedules. Delivered HRIS data analysis to correct errors and eliminate redundancies for internal audit. ▪ ▪ Streamlined new hire processes to enhance employee onboarding Advised faculty and administrative staff on employee relations and interpretation of collective agreements to recommend and negotiate solutions for conflict resolution Page 2 PAULINE RAMPERSAUD HUMAN RESOURCES ADVISOR WORK EXPERIENCE CONTINUED CORE COMPETENCIES ✓ Employee Relations ✓ Talent Management ✓ Employment Legislation ✓ Diversity & Inclusion ✓ Performance Management Harley Davidson Canada Inc. | Payroll & Operations HR Analyst Aug. 2015 – Jan. 2016 Executed change management initiatives with senior leaders, including restructuring corporate culture and core values during acquisition of new subsidiary. Managed HRIS and payroll for 70+ employees across various provinces. Advised U.S leaders on Canadian employment standards and HR best practices to maintain compliance and manage employee relations issues. Measured HR service levels, quality and identified market trends and external influences to manage HR strategies for all business units. ▪ ✓ Workforce Planning ✓ Conflict Resolution ✓ Salesforce Case Management ✓ ATS (Hiredesk, Talcura, LinkedIn) ▪ ▪ ✓ ADP, Payworks, Ceridian, Executed an average of 2 new hires weekly to achieve workforce planning strategy and delivered new hire orientation for 15 employees in 3 months maintaining the culture and lifestyle of the brand Maintained HRIS and streamlined onboarding activities with global IT systems to promote a ‘work smarter’ culture Delivered group benefits transition making recommendations to plan design, ensuring rates and coverage levels remain competitive with market and offer minimal disruption to employee experience SAP, Ellucian Colleague ERP Deeley Harley-Davidson Canada | HR Generalist (contract role) Sept. 2014 – Jul. 2015 EDUCATION HRPA Designation CHRP | Expected 2019 Provided counsel and change management activities with U.S office during acquisition; exercised judgement and discretion to manage employee relations issues during transition. Executed AODA multi-year plan, legislative compliance training and HRIS management. Delivered full-cycle recruitment, exit interviews and automated workflows with IT. Consulted with payroll manager on reporting related to headcount, disability leave and salary administration. ▪ McMaster University Diploma in Human Resources Management | Expected 2020 Ryerson University ▪ ▪ Bachelor of Social Work (BSW) Achieved 85% recruitment effectiveness rate measured by management recruitment process survey Developed analysis of market trends and company competitiveness in consultation with Hays and Deloitte to deliver position evaluations, better source and retain talent and decrease turnover Managed rewards, social events and diversity and inclusion programs to drive employee engagement initiatives and align Harley-Davidson’s core values with corporate culture Workplace Law Consulting Inc. WSIB Claims Management Certification| 2016 CONTACT PHONE:- EMAIL:-WEBSITE: linkedin.com/in/paulinerampersaud Savaria Concord Lifts Inc. | Payroll & Human Resources Coordinator 2010 – 2014 Managed daily HR functions including employee relations, policy compliance, HRIS, administration of RRSP, STD, LTD, WSIB, RTW, and multi-province payroll and benefits for 300+ employees. Co-chaired JHSC and developed policies and programs to meet OHSA and AODA compliance. Advised managers on labour relations, legislation, performance and compensation management, grievances, and facilitated workforce planning including full cycle recruitment, succession planning and temporary layoffs. ▪ ▪ ▪ ▪ Decreased illness/injury stats by 20% through management of JHSC programs (return to work, risk assessment, PPE use) and WSIB claims Reduced lost time injury claims by 25% and maintained production headcount by managing workplace planning initiatives Identified organizational development issues by leading the analysis and diagnosis process to develop and deliver tailored HR solutions; Managed training needs related to violence and harassment, working at heights, forklift operation, PPE use and AODA
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