PAULINE RAMPERSAUD
HUMAN RESOURCES ADVISOR
WORK EXPERIENCE
CAREER PROFILE
A driven HR professional with a
“can do” attitude who thrives
working in a changing, forward
thinking and multi-faceted
organization. Leverages
strengths in employee relations,
legislative compliance, diversity
and inclusion, and talent
Peninsula Canada | Senior Employment Relations Consultant
Mar. 2018 – Present
Deliver coaching and consultative HR advice to senior level clients to support
business objectives and people strategy. Evaluate and resolve cases relating to
labour relations, performance and talent management, progressive discipline,
terminations, layoffs, return to work, and compensation and benefits. Maintain
currency with provincial and federal legislation, case law and HR best practices to
assess exposure to legal action. Support Centers of Excellence (COE) to provide
an inclusive approach to enhance client service delivery, develop marketing
initiatives and drive new business to meet sales targets.
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Execute onsite investigations and interpret collective agreements to
support grievance and arbitration processes with union representatives
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Present seminars and webinars to educate prospective clients on
employment legislation requirements, HR best practices and reducing
exposure for ministry violations, tribunal cases and lawsuits
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Resolved an average of 116 cases per month. Assessed evidence to
support appropriate recommendations resulting in zero cases with filed
grievances, ministry claims or lawsuits
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Generated $176,612 of new business from seminars in addition to $7,960
from conducting in-person investigations for violence and harassment
claims and counsel for arbitration and conflict resolution
management to operationalize
business strategies. Manages
labour relations with discretion,
sound judgement and
proactively works to mitigate
legal exposure. A collaborative
team player who coaches and
motivates employees at all
levels to cultivate high levels of
employee engagement to drive
productivity, profitability and
client satisfaction.
Arla Foods Inc. | Human Resources Coordinator (contract role)
Oct. 2016 – Dec. 2017
Managed payroll, attendance and group benefits for 200+ employees in addition
to the coordination and budgeting of employee programs (RRSP, pension, service
awards, social events). Worked closely with HR director to manage employee
engagement initiatives and administer compensation and variable pay systems
including bonus and merit increases. Provide coaching to guide supervisors and
managers on policies and programs, talent and performance management,
workforce planning and employee relations issues.
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VOLUNTEER WORK
Pride Toronto
Weekend Volunteer| 2018 Festival
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Revised PPE safety program to decrease cost by 30% and meet goals
based on employee survey and align with best practices
Created proposal for employee referral program to boost 2018
recruitment strategy and decrease turnover among hourly workers
Developed KPI’s to measure absenteeism and improve recruitment trends
in filling vacancies to meet workforce planning targets
Habitat for Humanity
Family Relations Committee Member |
2015
CONTACT
PHONE:-
EMAIL:-
OCAD University | HRIS/ Payroll Assistant (contract role)
Mar. 2016 – Aug. 2016
Hired for Phase 2: Integration of Project Chroma. Executed delivery of new HRIS
among students, faculty and administrative staff. Processed payroll for 500+
unionized salaried and hourly groups on bi-weekly, semi-monthly and monthly
schedules. Delivered HRIS data analysis to correct errors and eliminate
redundancies for internal audit.
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Streamlined new hire processes to enhance employee onboarding
Advised faculty and administrative staff on employee relations and
interpretation of collective agreements to recommend and negotiate
solutions for conflict resolution
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PAULINE RAMPERSAUD
HUMAN RESOURCES ADVISOR
WORK EXPERIENCE CONTINUED
CORE COMPETENCIES
✓ Employee Relations
✓ Talent Management
✓ Employment Legislation
✓ Diversity & Inclusion
✓ Performance Management
Harley Davidson Canada Inc. | Payroll & Operations HR Analyst
Aug. 2015 – Jan. 2016
Executed change management initiatives with senior leaders, including
restructuring corporate culture and core values during acquisition of new subsidiary.
Managed HRIS and payroll for 70+ employees across various provinces. Advised U.S
leaders on Canadian employment standards and HR best practices to maintain
compliance and manage employee relations issues. Measured HR service levels,
quality and identified market trends and external influences to manage HR
strategies for all business units.
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✓ Workforce Planning
✓ Conflict Resolution
✓ Salesforce Case Management
✓ ATS (Hiredesk, Talcura, LinkedIn)
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✓ ADP, Payworks, Ceridian,
Executed an average of 2 new hires weekly to achieve workforce planning
strategy and delivered new hire orientation for 15 employees in 3 months
maintaining the culture and lifestyle of the brand
Maintained HRIS and streamlined onboarding activities with global IT
systems to promote a ‘work smarter’ culture
Delivered group benefits transition making recommendations to plan
design, ensuring rates and coverage levels remain competitive with market
and offer minimal disruption to employee experience
SAP, Ellucian Colleague ERP
Deeley Harley-Davidson Canada | HR Generalist (contract role)
Sept. 2014 – Jul. 2015
EDUCATION
HRPA Designation
CHRP | Expected 2019
Provided counsel and change management activities with U.S office during
acquisition; exercised judgement and discretion to manage employee relations
issues during transition. Executed AODA multi-year plan, legislative compliance
training and HRIS management. Delivered full-cycle recruitment, exit interviews and
automated workflows with IT. Consulted with payroll manager on reporting related
to headcount, disability leave and salary administration.
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McMaster University
Diploma in Human Resources
Management | Expected 2020
Ryerson University
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Bachelor of Social Work (BSW)
Achieved 85% recruitment effectiveness rate measured by management
recruitment process survey
Developed analysis of market trends and company competitiveness in
consultation with Hays and Deloitte to deliver position evaluations, better
source and retain talent and decrease turnover
Managed rewards, social events and diversity and inclusion programs to
drive employee engagement initiatives and align Harley-Davidson’s core
values with corporate culture
Workplace Law Consulting Inc.
WSIB Claims Management
Certification| 2016
CONTACT
PHONE:-
EMAIL:-WEBSITE:
linkedin.com/in/paulinerampersaud
Savaria Concord Lifts Inc. | Payroll & Human Resources Coordinator
2010 – 2014
Managed daily HR functions including employee relations, policy compliance, HRIS,
administration of RRSP, STD, LTD, WSIB, RTW, and multi-province payroll and benefits
for 300+ employees. Co-chaired JHSC and developed policies and programs to
meet OHSA and AODA compliance. Advised managers on labour relations,
legislation, performance and compensation management, grievances, and
facilitated workforce planning including full cycle recruitment, succession planning
and temporary layoffs.
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Decreased illness/injury stats by 20% through management of JHSC
programs (return to work, risk assessment, PPE use) and WSIB claims
Reduced lost time injury claims by 25% and maintained production
headcount by managing workplace planning initiatives
Identified organizational development issues by leading the analysis and
diagnosis process to develop and deliver tailored HR solutions;
Managed training needs related to violence and harassment, working at
heights, forklift operation, PPE use and AODA