Pauline Anyango

Pauline Anyango

$6/hr
Customer Service Experience, Virtual Assistant, Data Entry, Quality Support, Report Writer
Reply rate:
50.0%
Availability:
Hourly ($/hour)
Age:
28 years old
Location:
Nairobi, Nairobi, Kenya
Experience:
3 years
PAULINE PHIONA ANYANGO Specialist: HRIO - - PROFESSIONAL SUMMARY A skilled Health Records and Information Officer (HRIO) with over three years of experience in health data management, research, and office administration. Proficient in data collection, analysis, and reporting for healthcare and community projects, with expertise in health systems management, coding, and electronic medical records (EMR). Strong in customer service, stakeholder engagement, and staff training. Technologically adept, with proficiency in Microsoft Office and statistical tools. Passionate about community development, advocacy, and mentorship, with a proven track record in project management and research presentation at national and international levels. CORE SKILLS & COMPETENCIES Problem-solving | Teamwork | Communication | Adaptability | Leadership | Attention to detail | Time management | Organization | Critical thinking | Conflict resolution | Analytical skills | Customer service | Interpersonal skills | Multitasking | Decision-making | Negotiation | Creativity | Flexibility | Emotional intelligence | Active listening TECHNICAL SKILLS Health data management | Research data collection | Electronic health records | Data analysis | Medical coding | Database management | Report writing | MS Office Suite | Data entry | Statistical analysis | Project coordination | Digital record-keeping | Quality control | Risk assessment | Regulatory compliance | Administrative support | Community engagement | Training and mentorship | Data visualization | Monitoring & evaluation | Skills in using Redcap, ODK-X, KenyaEMR, OpenMRS | Literacy in Microsoft Skills i.e. MS Word, MS Excel and MS PowerPoint Research skills | Report Writing PROFESSIONAL ACCOMPLISHMNETS • Presented an abstract at IAS AIDS 2024 in Germany 2024. • Presented an abstract at the African Workshop on HIV and Women in Nairobi, Kenya 2024 • Presented a proposal at the first Reducing HIV among Adolescents and Young People conference in Kisumu, Kenya 2022. • Presented an abstract at the Natural Hazard Research virtual conference. Led a pilot survey as a Principal Investigator. • Participated in a Community Based Participatory Action Research on COVID-19 pandemic in Muhoroni SubCounty, Kisumu County. • Finalist in a proposal writing competition in Reducing HIV among Adolescents and Young People (RHAY) under Kenya Medical Research Institute. • Worked with engineers at Kijenzi, Kenya (https://www.kijenzi.com) to develop a prototype for improving adherence among adolescents and young people who are HIV positive Secretary-General for Kenya Medical Training College Isiolo Campus WORK EXPERIENCE Health Records Officer – Hamptons Hospital Limited (2023 – Present) • Established and streamlined the health records department for efficient data management. • Achieved improvement in data processing efficiency through system automation. • Ensured 100% compliance with health records confidentiality and data protection regulations. • Reduced patient waiting time by implementing an efficient patient registration system. • Trained staff members on health records best practices and data security. Research Assistant – Kenya Medical Research Institute (KEMRI-ADAPT Study) (2021 – 2023) • • • • Conducted research data collection, ensuring 95% data accuracy and reliability. Managed and safeguarded research data, leading to zero data breaches. Improved survey participation rates through effective community engagement strategies. Assisted in the preparation of reports and presentations, supporting successful grant applications. Office Assistant – Rusalia Resource Foundation (2020 – 2021) • • • Enhanced office administrative efficiency, reducing document retrieval time Managed records, contracts, and reports, leading to zero lost files. Coordinated events and meetings, ensuring 100% logistical accuracy. Health Records Intern – Kisumu County Hospital (2019) • • Assisted in compiling and analyzing patient records, reducing data entry errors Facilitated the transition from paper to electronic records, increasing efficiency Health Records Intern – Jaramogi Oginga Odinga Teaching and Referral Hospital (2017 – 2018) • Assisted in compiling and analyzing patient records, reducing data entry errors. • Facilitated the transition from paper to electronic records, increasing efficiency. Peer Group Leader – ICAP, Mailman School of Public Health, Columbia University (2015 – 2021) • • Led peer education programs for HIV-positive adolescents, improving adherence rates. Successfully mentored young individuals, promoting health awareness. EDUCATION BACKGROUND Ongoing: Bachelors in Health System Management and Development -AMREF International University 2017 - 2021: Kenya Medical Training College, Isiolo Campus -Diploma in Health Records and Information Technology 2017: Africa Institute of Research Development Study -Certificate in Computer Studies 2012 - 2016: St. Mary’s Lwak Girls’ High School-Kenya Certificate of Secondary Education (KCSE) 2003 - 2011: Our Lady of Consolation Girls Primary School-Kenya Certificate of Primary Education (KCPE) PROFESSIONAL CERTIFICATION & TRAINING REDCap Training – A4A Study (2022) Good Clinical Practice (GCP) Certification (2022) Human Subject Protection (HSP) Certification (2021) Experience in Navigating STI/HIV Care Services among Adolescents and Key Populations (2021) Open Data Kit (ODK-X) – A4A Study (2021) Certificate in Computer Studies (2017 PROFESSIONAL LICENSE Health Records and Information Managers Board (Kenya) – License Number:- REFEREES 1. Mrs. Everlyne Nyandieka Study Coordinator, KEMRI-ADAPT Phone: --2. Dr. Juliana Otieno CEO, Rusalia Resource Foundation Phone: -- 3. Dr. Mourice Siminyu Medical Superintendent, Hamptons Hospital Phone: --
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