Paula Oregas

With a rich background in customer service and business support, I have transitioned into a leadership role as a Team Lead for an online certification program. In this capacity, I oversee various aspects of the program, including blog creation, course creation, affiliate management, and search engine optimization (SEO). Building on my previous experiences as a Customer Service Representative and Tier 2 support specialist for renowned companies, I bring a unique blend of skills and expertise to drive success in my current role.

Here are some additional highlights of my capabilities:

• Leadership experience as a Team Lead in an online certification program.

• Proficiency in blog creation, course creation, affiliate management, and SEO strategies.

• Continual commitment to learning and adapting to new challenges.

• Strong multitasking abilities and a professional work ethic.

• Proven track record in customer service, business support, and chat support.

• Skilled in social media management, claims processing, and contract review.

• Expertise in assisting sellers with Supplier and Buyer's Central Account management.

• Comprehensive understanding of listings, product management, and quality control measures.

• Ability to provide exceptional support through email, chat, and social media channels.

With a passion for excellence and a dedication to delivering high-quality service, I am well-equipped to support your business needs and drive growth in a dynamic and competitive market. I look forward to the opportunity to collaborate and contribute to your success. I also have excellent experience as a customer service representative for a Fortune 500 company.

I can assist your company on how to:

• Create Listing
• Add a Product
• Add a variations
• Chargeback Claims
• A-Z Guarantee Claims
• How to Appeal
• Inquiries on their disbursement date
• Maintain their Quality work
• User Permission
• Refunds and Returns
• Website Assistance
• Product Sourcing
• Email and Chat Support
• Provide Company and Product link
• Social Media Account Manager
• Coursse Creation
• SEO
• Blog creation
• Managing a team