Paul Tsegha

I have over 3years of experience as a sales representative, Virtual assistant and a customer care representative.

I’ve worked with companies like Sierra Valle properties, rent to own, Eazy buy and greenfield packaging solution where I made outbound calls to about 100-200 lead daily.

I have a solid history of driving sales growth, cultivating strong client relationship, meeting and surpassing KPI targeted through effective communication, Cold calling and lead generation.

In my previous roles, I was able to successfully build rapport with my ability to actively listen and ask probing questions which made me to understand the customer’s pain point, present tailored solutions to fit their needs therefore achieving enhanced customer satisfaction by using consultative selling approach.

My strength lies in managing administrative task, optimizing processes and improving client interaction through CRM tools.

In my role at Sierra Valle properties, I was able to build up experience in facilitating Live transfers from the customer to a credit specialist. I also used my knowledge in upselling and cross selling to maximize value for both the customer and the company.

As a remote worker, I’ve set up a professional home office that allows me to stay efficient and focused. I use a core i7 laptop, with an active webcam, 16 gig RAM and fast processing speed.

I also use a noise-cancelling headset to maintain clear communication during client calls."