Paul Nathan C Delubio

Paul Nathan C. Delubio 730 Silver Street Villa Servando, Airport Subdivisions Bacolod City. Negros Occidental 6100 E-mail add:-Contact Nos.: -      PERSONAL DATA: Age                   :         29 years old Sex                     :         Male Civil Status        :        Married Religion             :         Roman Catholic Date of Birth    :         November 15, 1988 Place of Birth    :         Bacolod City, Negros Occidental   EDUCATION:   Technological University of the Philippines –Visayas- Jurex Street, Talisay City Negros Occidental   Negros Occidental High School- Araneta Street. Bacolod City Negros Occidental   University of Negros Occidental-Recoletos- Lizares Street, Bacolod City Negros Occidental La Salle tech 2010 ( Basic Hardware and Network Connection) Lopues East, Bacolod City Negros Occidental WORK EXPERIENCE:  TELETECH Bacolod Customer Service Representative October 2008 - May 2010 Robinson Cyber gate, Singcang, Bacolod City     Convergys Bacolod Technical Support Representative August 2010 – March 15, 2014 One San Parq square,  Mandalagan, Bacolod City Teleperformance Bacolod Technical Support Representative May 2014 - January 5, 2015 Luxur Place Magsaysay Ave Ubiquity Global Services Bacolod Customer Service Representative January 11, 2015 – October 4, 2016 Cyber Center Hernaez St, Bacolod, Negros Occidental TL Intern January 11, 2016 – October 4, 2016 January 11, 2015 – October 4, 2016 Cyber Center Hernaez St, Bacolod, Negros Occidental Customer Service Representative   Provided support to the sales team, ensuring all sales and service objectives were met. Responsible for customer service in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products. Worked with new customers in the development of new accounts and the implementation of new systems. Assisted in the development of new policies and procedures. Assisted in the training of new customer service representatives and associates. Computer Hardware Training: Responsible for designing, developing, and testing computer hardware, including computer systems, circuit boards, computer chips, keyboards, routers, and printers. Supervises the manufacturing, production, and installation of the parts. Primary responsibilities: Design and oversee the production of computer hardware equipment. Test and re-test parts to ensure they work properly. Identify and isolate defects. Test work and refine processes. Generate specifications for parts. Control the efficiency of processes. Certificate: Leadership and Development Training Peak Performance Qoaching Basic Computer Hardware and Network Support REFERENCES:   Earl Genesis Saballa Customer Service Representative Teleperformance Bacolod Mobile number: -   Nemesio de la Pena Operations Manager Convergys Bacolod Mobile number: - Greg Lopez Subject Matter Expert Convergys Bacolod Mobile number: - Michael Cordero IT support Silay City Hall Mobile number: -