Paul John Gutierrez
-,-
Objective:
Seeking a Data Entry position with any Company that will incorporate my excellent skills in Contact
generation, Linkedin LEAD Generation, Telemarketing, Appointment Setting, Social Media Marketing,
Chat and Email Support, Email address data mining.
Qualifications and Strengths:
My background in Data Entry demonstrates a perfect record of rapidly entering high volumes of error-free
information. I excel at compiling and verifying data accuracy and integrity while also identifying and
correcting errors to ensure maximum accuracy. My proven success in both independent and
team-oriented environments prepares me to make a significant impact on your team.
Why choose me as your Freelancer?:
1. 8+ years of good experience in Data Entry, Contact Generation, Linkedin Lead Generation, Email Data
Mining
2. Perfect Attendance for the last 8 years.
3. I'm full time freelancer in the last 8 years and have experience in market and web research, lead
generation, Linkedin research etc.
4. I am expert in Linkedin Lead Generation. Also, I know how to find almost everyone's email. And every
single email will be checked with Hunter.io and email address versifier tools to make me sure that is
connected with their Linkedin account. I have Premium Linkedin account and Sales Navigator.
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Below are the tools and equipment I have to make work successful and faster at home:
✔10 Mbps download & 1 Mbps upload cable speed (https://www.speedtest.net/result/-)
✔Desktop and Laptop
•Desktop specs: Intel Core I3 3.70 GHZ with Windows 7 OS with 24-inch Dell Monitor with an 12GB
Memory to make sure that I can make work fast.
•Laptop specs: LENOVO Intel Core i7 (6th Gen) i7-6500U with 8GB Memory
✔Powerhouse Generator PWH-KW)
✔ Energizer Powerbank for Laptop
✔Wireless WIFI (Backup connection 21 MBPS)
AWARDS:
▻. Top Technical Support Specialist for the month of December year 2012
▻. Rank top 5 in overall performance in 2012
▻. Rank top 5 in overall performance in 2013
▻. High CSAT, First call resolution, Quality Assurance, scores for 2012 & 2013
▻. Top Incentives earner 2012 & 2013
▻.Top the training for Communication skills and Product knowledge (Ooma)
▻. Best attendance award Year 2012 (TELUS International Philippines)
▻.Best attendance award Year 2013 (TELUS International Philippines)
Professional Working Experience:
Data Entry Expert, Virtual Assistant and Telemarketer | Property Network (Part Time)
December 2014 - September 2015
☻ Manage contact lists and customer spreadsheets
☻ Handle client inquiries by phone or e-mail
☻ Send out requested information to customers
☻ Data Entry research
☻ Making Outbound calls for future clients via Skype
Customer Account Executive I Data Analyst | Comcast (Part Time)
November 2013 - November 2014
☻ Ensure the timely and successful delivery of our solutions according to customer needs and objectives
☻Assist with high severity requests or issue escalations as needed
☻Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
needed
☻Experience in delivering client-focused solutions based on customer needs
Senior Technical Specialist | TELUS International Philippines
September 2011 - December 2019
☻Interact with customers to provide and process information in response to inquiries, concerns, and
requests about products and services
☻Gather customer’s information and determine the issue by evaluating and analyzing the symptoms
☻Diagnose and resolve technical hardware and software issues involving internet connectivity, email
clients, IPTV, VOIP and more
☻Research required information using available resources
Education:
Bachelor's degree, Graduated Bachelor of Science in Information Technology | Ama University
Quezon City
2008 - 2012
Character References
This will be provided upon request.