Paul John Gutierrez

A highly motivated, results-driven and persistent individual with 8+ years of experience and exceptional customer service and sales skills looking to secure a position as an Experienced Telemarketer. 

My expertise is the following below:

• Telemarketing
• Appointment Setting
• Data Entry
• Market Research
• Amazon FBA Expert
• Shopify Expert
• Woo-Commerce
• Proficient typing skills.
• Computer skills and knowledge of relevant software packages.
• Basic literacy and numeracy skills.
• Organisational abilities.
• Administrative skills.
• Good communication skills, both written and verbal.
• Good customer service skills.

Data entry is all about speed, accuracy, and attention to detail. Me as a data entry clerk I have to enter information into computer databases for effective record keeping. My Daily responsibilities include Organizing files and collecting data to be entered into the computer.

Here is my setup at home. 

1.) Intel® Core™ i7-6500U Processor, Windows 10 Home with 8GB DDR3 Onboard Memory, License Microsoft Office installed. 

2,) Lenovo Ideapad 320 15 7th Gen Intel® Core™ i7 Processor Windows 10 Home, Battery

Up to 5 hours.

3.) 50 Mbps Internet speed with back up internet of 10 Mbps.

4.) Mophie Powerstation AC - The highest output portable battery

Why choose me as your Upwork Freelancer?:

1. 8 years of good experience in Data Entry, Admin Task, VA, Customer service, Technical Support, Live Chat support, Email Support, Telemarketer, Sales, Upselling, and Billing.

2. No absent and late in 8 years with Call Center Companies.

3. Multi-tasking ability, (Can do Outbound, Inbound, Upselling, Sales, Chat, Email, Virtual Assistant, Troubleshooting, VOIP troubleshooting)

QUALIFICATIONS & AWARDS:

• Top Technical Support Specialist for the month of December year 2012

• Rank top 5 in overall performance in 2012

• Rank top 5 in overall performance in 2013

• High CSAT, First call resolution, Quality Assurance, scores for 2012 & 2013

• Top Incentives earner 2012 & 2013

• Top the training for Communication skills and Product knowledge (Ooma)

• Best attendance award Year 2013 to 2018 (TELUS International Philippines)