Paul Ezequiel Diplomo

PAUL EZEQUIEL F. DIPLOMO Contact no.:- Email id:- Career Objective To seek for a job where in I can apply my knowledge and skills. To be a part of reputable company where in I can further develop my potentials. To work as a professional in an environment offering challenges, opportunities and growth. Skills Set Programming/WebDesign ( HTML, CSS,BOOTSTRAP, JQUERY,JAVA) Basic Networking and PC Troubleshooting Strong written and oral communication Good interpersonal abilities Quick learner Good reasoning ability Confident Employers Customer service Representative iQor Philippines September 2011 to January 2013 Account Management Representative Sutherland Global Services September 2013 to February 2016 Responsibilities Handled Providing customer service and understanding the needs of the client. Managing the team effectively to ensure achievement of target and performance. Establishing work plans. Supporting customers by emailing and online chats by giving them technical solution of their product in use. Documenting problems of a particular product in large numbers & reporting to company and concerned department. Making calls to the customer for pending issue to show customer how important are they. Determining the needs of the client. Overseeing the quality of deliverables. Academia Clark College Of Science And Technology Associate Graduate in Computer Programming Personal Details DOB: May 6, 1991 Languages known: English, Tagalag, Kapampangan Address: Blk 108 Lot 18 Mexico Avenue Phase 2 Madapdap Mabalacat, Pampanga.