Paul Ezequiel Diplomo

> Providing customer service and understanding the needs of the client.
> Managing the team effectively to ensure achievement of target and performance.
> Establishing work plans.
> Supporting customers by emailing and online chats by giving them technical solution of their product in use.
> Documenting problems of a particular product in large numbers & reporting to company and concerned department.
> Making calls to the customer for pending issue to show customer how important are they.
> Determining the needs of the client.
> Overseeing the quality of deliverables.