Patrick Nnamdi Eze

I am a customer-focused professional with over nine years of experience in client service, relationship management, and operational support. At Tenece Professional Services, I handled billing and service inquiries, resolved issues with empathy, and provided tailored solutions that improved client satisfaction. I used CRM tools to track interactions and collaborated with teams via Microsoft Teams and Zoom to ensure efficient service delivery.

Previously, at Genesys Tech Hub, I produced content for websites and social media to boost brand visibility and implemented workflow improvements that increased efficiency and reduced resource waste. My strong communication skills, attention to detail, and proactive problem-solving consistently contributed to team success.

I hold a Bachelor’s degree in Banking and Finance and recently completed Project Management Professional Training (May 2024). With skills in client advocacy, conflict resolution, and CRM systems, I bring a reliable, empathetic, and results-driven approach to every role.