I strive to provide the best customer experience that I can. I work hard to ensure that customers walk away from our conversations with a positive view on the company I am working for. I have experience in taking escalated calls and actually prefer the challenge of assisting customers who are becoming irate. I have a proven track record of achieving excellent customer service. I have worked in technical support as well as general customer service and I have taken payments over the phone from customers. I also have experience in customer service via text or online chats. My typng speed was recently tested and it appears that i type about 45 wok