Patricia Tamayo

I am a dedicated and detail-oriented professional with comprehensive experience in customer service, data entry, and fraud investigation. Demonstrates exceptional communication skills, a meticulous eye for detail, and a proactive approach to problem-solving. Adept at managing customer inquiries, processing data efficiently, and conducting thorough investigations to identify and prevent fraudulent activities. Committed to delivering high-quality service and maintaining data integrity while ensuring compliance with regulatory standards.

• Customer Service Excellence: Proven ability to handle customer inquiries, complaints, and issues with patience and professionalism, ensuring customer satisfaction and retention.
• Data Entry Proficiency: Highly skilled in accurate and efficient data entry, maintaining data integrity, and managing large volumes of information.
• Fraud Investigation: Expertise in identifying suspicious activities, analyzing data to detect fraud patterns, and implementing measures to prevent fraud.
• Communication Skills: Strong verbal and written communication skills, capable of conveying information clearly and effectively to diverse audiences.
• Problem-Solving: Adept at identifying issues, analyzing information, and implementing effective solutions in a timely manner.
• Attention to Detail: Meticulous in reviewing data and documentation, ensuring accuracy and compliance with established guidelines.
• Technological Proficiency: Proficient in using various software applications, including CRM systems, data management tools, and fraud detection software.