Patricia Maroubo

Patricia Maroubo Alves da Costa https://www.linkedin.com/in/pmaroubo São Paulo – SP – Brazil (willing to relocate) Mobile: - – e-mail:- AREA OF INTEREST - Scrum Master / IT Technical Project Manager / IT Project Manager EDUCATION UNIESP BS in Information Technology (06/2013) QUALIFICATIONS Project, process, scope and people management with leadership experience. Specializes in Agile Transformation, utilizing hybrid models (Waterfall - PMBoK and Scrum/Kanban) with multidisciplinary (Infrastructure, Storage, Virtualization Hybrid/Private Cloud, OS, Security, Networks, SAP, Middleware, Database, Application) and distributed teams. Working closely with product owners to foster effective communication with stakeholders, build strong relationships, and facilitate business and technical refinements. Removing impediments providing efficient escalation management and effectively balancing business needs with technical constraints. Charge of running all Scrum ceremonies (Planning, Daily, Review and Retrospective), monitoring activities and deliveries elaborating status reports to communicate effectively and clearly sprint goals and metrics (Burndown, Lead Time, Cycle Time, Throughput, Velocity, Code Coverage, Defects, Rework) to C-level. Responsible for leading continuous improvement initiatives (Kaizen), actively engaging in weekly meetings with leadership, and presenting root cause analyses to drive team growth and performance. Solid background in ITIL methodology, IT service management, and is adept at using tools such as JIRA, Azure DevOps, Confluence, Trello and Miro. Self-driven to effective teamwork, competent to maximize resources for the greater good of the organization. Advanced English. CERTIFICATIONS SAFe 5 Agilist - Scaled Agile® PRINCE2® - Axelos SFC®- Scrum Fundamentals Certified – ScrumStudy Data Security Specialist® - Itcerts Inc. Big Data Analyst® - Itcerts Inc. Information Security Analyst® - Itcerts Inc. Cloud Security Foundation® - Itcerts Inc. Big Data Foundation® - Itcerts Inc. Data Science Essential® - Itcerts Inc. Data Governance Foundation® - Itcerts Inc. InfoSec Foundation® - Itcerts Inc. Information Security Policy Foundation® - Itcerts Inc. Vulnerability Management Foundation® - Itcerts Inc. COURSES 2025 Strategic Goals Manager with OKR and AI Artificial Intelligence - Futuristas AI Microsoft Azure AI Fundamentals (AI- Microsoft Azure AI Fundamentals AI Certified Project Leader - NexaOne Foundation + AI Flow Metrics - NexaOne 2023 FACE - Agile Coach Expert Training AWS Cloud Practitioner - Exam Preparation 2022 SAFe Agilist Certification - Leading SAFe 5.1 Scrum Master Advanced PSM II - TI Exames OKR Fundamentals - Adapttech 2021 New Framework Scrum 2020 – Ka Solution Microsoft Azure Fundamentals – AZ900 – Ka Solution Microsoft Azure Data Fundamentals – DP 900 - Ka Solution 2020 PTMC - Professional Team Metrics Certified – Agile Institute POCC - Professional OKR Coach Certified - Agile Institute Corporate Strategy and Project Management – Mackenzie Agile Project Management: A new model of Management in Organizations - Mackenzie 2019 - Udemy Bootcamp: Micro services, Docker, Kubernetes, Jenkins e Helm Docker: Essential Tool for Developers 2019 DevOps Journey SP and Official Certification EXIN Professional 2018 - Udemy EXIN Cloud Computing Foundation Project Planning and Management Cloud Computing - AWS, GCP, Azure Scrum Fundamentals + Certification Scrum Fundamentals (SFC) Project Manager Fundamentals Python for Data Science and Machine Learning 2017 - ILAC - International Language Academy of Canada March – April. 2016 - Master Mind Training Leadership, Interpersonal Intelligence and Effective Communication Other courses Hyper-V Basic Concepts, Installation and Configuration CISCO Configuration for beginners Strategic management of IT - ITIL Windows Server 2003 Information Security Network Fundamentals WORK HISTORY July/2023 to currently - Kantar Ibope Media - Sao Paulo - Brazil Position: Project Leader / Senior Scrum Master Acting as a Project Leader on Advertising Intelligence for multidisciplinary teams in Brazil, USA and Europe. Migration of the platform from the USA to Brazil using Azure and AWS. Coordinate new projects and the operation of the Brazilian team. Strategic alignment with the PO for new products and use of AI for improvement and cost reduction. Responsible for running Scrum ceremonies and status reports to C-Level. September/2022 to July/2023 - Tata Consultancy - Sao Paulo - Brazil Position: Senior Scrum Master Acting as Scrum Master in the leadership of 2 multidisciplinary and distributed squads Front-End and Back-End of insurance digital product development (web, tablet and mobile), responsible for removing impediments, aligning and negotiating demands with PO (refinement backlog), resource management, conflict management and mentoring, dissemination and implementation of agile culture, facilitation of ceremonies, elaboration of performance metrics (Burndown, Lead Time, Cycle Time, Throughput, Velocity, Code Coverage, SP accuracy, Defects, Rework), ensuring the status report for C-levels and using of scalable agile (SAFe). I've made qualitative and quantitative improvements on deliverables, closely monitoring each demand and creating a pleasant environment for all employees. June/2021 to September/2022 - CI&T - Sao Paulo - Brazil Position: Senior Scrum Master Acting as Scrum Master in the leadership of multidisciplinary squads Front-End and Back-End of pharmaceutical digital product development in Drupal (web, tablet and mobile), responsible for removing impediments, aligning and negotiating demands with PO (refinement backlog), resource management, conflict management and mentoring, dissemination and implementation of agile culture, facilitation of ceremonies, elaboration of performance metrics (Burndown, Lead Time, Cycle Time, Throughput, Velocity, Code Coverage, SP accuracy, Defects, Rework and other things), ensuring the status report for C-levels and use of scalable agile (SAFe). I've made qualitative and quantitative improvements on deliverables, closely monitoring each demand and creating a pleasant environment for all employees. Tools: JIRA, Confluence, Kanban, Slack. May/2020 to June/2021 – Equinix - Sao Paulo - Brazil Position: Project Manager Working on Data Fix Project with Global Team to correct systems integrations creating and managing schedules, budgets, quality, communication, resource and risk management plans analyzing and making decisions on projects, considering project benefits, scope, cost, schedule and quality. Ensuring all groups are being provided with timely and accurate project information such as reporting of project status, issues, and risks (C-Level). January/2020 to May/2020 – e-Deploy - Sao Paulo - Brazil Position: Scrum Master Acting as Scrum Master in the leadership of two multidisciplinary squads Front-End and Back-End, (including remote analysts) of digital product development (web and mobile), responsible for removing impediments, aligning and negotiating demands with the PO (refinement) backlog), resource management, conflict management and mentoring, dissemination and implementation of agile culture, facilitation of ceremonies, elaboration of performance metrics (Burndown, Lead Time, Cycle Time), elaboration of status report for management and use of scalable agile (SAFe). I’ve made qualitative and quantitative improvements in deliveries, ensuring that the tests were carried out before implementation and that the developers understood the business, closely monitoring each demand and creating a pleasant environment for all employees. Tools: JIRA, Confluence, Kanban. April/2019 to July/2019 – Natura - Sao Paulo - Brazil Position: Infrastructure/System Project Manager – Implementation Responsible for managing full project life-cycle through providing infrastructure to cloud (AWS, GCP and Azure), migration of applications to AWS public cloud. Provide direct updates to senior IT leaders in weekly large group meetings and periodic face-to-face sessions. Responsible for scheduling and management of resources and delegation of tasks like pipeline on Jenkins, APIs, Frontend, Backend on DEV/HML/PRD environment etc. Executive-level reporting on cost results by team. Cost analysis and executive-level reporting. Setting and meeting critical onboarding deadlines. August/2018 to December/2018 - Santander Brasil - Sao Paulo - Brazil Position: Infrastructure/System Project Manager - Implementation Acting as Project Manager for Systems and Infrastructure Implementation, performing alignments and planning changes with the Squads (Developers, Product Owner, Scrum Master), cross-functional teams to create new environments in order to efficiently and effectively achieve business goals. Managing multiple implementations and projects/tasks simultaneously. Status report to superintendents and managers of the different fronts of the System / Infrastructure area. Monitoring of changes and releases (infra/application), conducting meetings of alignment and criticality of systems deployment, crisis management during the implementation process. October/2017 to August/2018 - UOL Diveo - Sao Paulo - Brazil Position: Technical Leader/Project Manager I - Implementation Acting as Technical Project Manager, responsible for Implementation and migration of customer infrastructure (datacenter) into standardized solutions which include ERP (mostly SAP), Hybrid Cloud migration (GCP and AWS), in-house applications, Middleware, Database and Networking. Detailed activities planning, aligning quality, efficiency and low costs. Keep clients, agency resources, and management informed of implementation activities and progress through regular communications, meetings and status reports, and by reporting exceptional circumstances in a timely manner. Working also with IT Service Management and complete lifecycle of IT environments such as implementation, decommission and maintenance. Also, responsible for elaborating and following up change requests from the customer to carry out the deployment. January/2015 to November/2016 – TIVIT – Sao Paulo - Brazil Position: Technical Leader/Project Manager I - PTM (Project Transition Management) Acting as Technical Project Manager, responsible for T&T (Transition and Transformation) and migration of customer infrastructure (datacenter) into standardized solutions which include ERP (mostly SAP), Hybrid Cloud migration (GCP and AWS), in-house applications, Middleware, Database and Networking. Detailed activities planning, aligning quality, efficiency and low costs. Working also with IT Service Management and complete lifecycle of IT environments such as implementation, decommission and maintenance. Also, responsible for elaborating and following up change requests from the customer to carry out the deployment, prioritizing and escalating issues when needed, keeping customer informed of progress. December/2013 to October/2014 - Alog Data Center – Barueri – Brazil Position: Bilingual Data Center Operator Receive customers in the Data Center, On-Site equipment support, server maintenance and support, backup tape exchange, structured cabling, update, service verification, equipment reboot, installation of switches, routers, backup robots and servers in the customer's rack, equipment registry through RFID.