Patricia Apple Andoy

PATRICIA APPLE ANDOY SUMMARY CONTACT I have been working with BPO industry for almost 3 years as a Technical support Representative, Customer Service and Sales Representative. Trained to be one of the best team player with an eye for detail and will always be willing to be trained to gain more knowledge and skills. Two years ago, I started to work at home since the pandemic started and so far, my internet is performing very well with my work. EXPERIENCE TECHNICAL SUPPORT REPRESENTATIVE CUSTOMER SERVICE REPRESENTATIVE Vxi Global Holdings January 2019-September 2021 Patiently assisting customers with their account queries and concerns. Provides answers to questions from customers regarding use and trouble-shooting of equipment and services over the phone. --Block 7, Lot 3 Mt. View Sitio Awa Catalunan Grande, Davao City ,8000 SKILLS Troubleshooting Customer Service Sales Patience Telephone Etiquette Problem Solving Attention to Detail Flexibility Graphic Designing Canva SALES REPRESENTATIVE Arkiceramica Construction Corp. March 2018 - November 2021 Contact leads to offer products such as floor tiles and other construction products. Build communication and good relation with clients. DIGITAL MARKETING VIRTUAL ASSISTANT EDUCATION University of Southeastern Philippines Outsourced Doers Bachelor of Arts in Literature October 2021- PRESENT Graphic Designing Managing Social Media Accounts Schedule Appointments for clients Managing online portals and websites Uses Canva for graphic designing. BIRTHDATE DECEMBER 7, 1997 REFERENCE VIRTUAL ASSITANT HANNAH PATRICIA FALLE PRIVATE EMPLOYER Former Team Leader May 2021 - December 2021 Admin Tasks Build communication and good relation with clients. Making sure tasks are done on time Data Cleansing - HAZEL CUETO Former Team Leader- PATRICIA APPLE ANDOY WORK AT HOME EQUIPMENT READY INTERNET SPEED https://www.speedtest.net/result/- JABRA EVOLVE 20 Noise Cancellation Headset Device to used for Work At Home Set-Up