Patience Otor

PATIENCE OGBONG OTOR EXECUTIVE AND ADMINISTRATIVE ASSISTANT-| https://www.linkedin.com/in/patience-otor SUMMARY Executive and Administrative Assistant with 9 years of experience supporting C-Suite executives and innovative business owners. Skilled in managing up to 20 daily appointments and coordinating meetings for teams ranging from 10 to 50 individuals. Known for optimizing Operational efficiency through precise organization and strategic prioritization, resulting in measurable productivity gains. Anticipates executive needs with a solutions-oriented approach, ensuring smooth operations. Consistently delivering high-quality results and excellent customer service. EXPERIENCE Fnds Energy Limited | Executive Virtual Assistant (Remote) February 2023 – April 2024  Strategically managed CEO's LinkedIn, Twitter, and Facebook accounts, increasing engagement by     35% and follower count by 20% across platforms within 6 months. Optimized CEO's LinkedIn profile, resulting in 50% more profile views and 25% increase in connection requests from professionals and potential clients. Handled Outlook inbox, reducing clutter by 40% and ensuring prompt responses to critical emails with an average 4-hour response time. Scheduled and facilitated over 150 virtual meetings across multiple time zones with 100% attendance from key stakeholders. Implemented digital tools (Trello, Zoom, Teams) and processes to improve workflow efficiency by 30% for calendar, travel, and document management. Musarachy Travels and Educational Consults | Administrative Assistant October 2020 – December 2022 | Ogun State, Nigeria  Provided executive support to 8 leaders, managing 75+ monthly appointments and 100% of travel logistics for domestic and international trips.  Prepared complex reports (financial, client progress, market analysis) with 99% accuracy under tight deadlines.  Coordinated 25+ annual events (conferences, workshops, training) for up to 120 attendees with 95% positive feedback ratings.  Maintained digital and physical filing systems for 10,000+ confidential records with <1% errors, ensuring easy retrieval.  Processed 300+ monthly invoices/payments via QuickBooks with a 100% on-time rate, securing $25K annual cost savings. Obasanjo Holdings Nigeria Limited | Administrative Assistant January 2016 – September 2020 | Ogun, Nigeria  Managed high-volume 75+ calls and 100+ emails daily with exemplary customer service and timely     responses. Coordinated complex supply chain logistics and delivery schedules for poultry products with a 98% on-time rate and 15% transportation cost reduction. Implemented a new inventory database reducing discrepancies by 30% and maintaining accurate stock levels company-wide. Processed and recorded 300+ monthly invoices/payments with zero discrepancies, improving cash flow by 20%+. Digitized filing systems decrease paper usage by 40% and reduce document retrieval time by over 50%.  Solely oversaw immaculate records, ensuring 100% compliance across inspections and zero audit issues. EDUCATION Diploma in Mass Communication Moshood Abiola Polytechnic, Ogun State, Nigeria | March 2013 – June 2015 CORE SKILLS  Google Workspace  Project Management Tools (Trello, Monday.com)  Communication Tools (Zoom, Teams, Slack, Intercom)  Lead generation  QuickBooks Accounting  Scheduling & Calendar Management  Project Management  Customer Service  Email Management  Microsoft Office Proficiency  Excellent Communication Skills CERTIFICATIONS       Human Resource Management | Ultra Brains Institute of Information Technology IT Fundamentals | Google Coursera Digital Marketing Fundamentals | Indian Institute of Digital Marketing (IIDM) Customer Service: Serving Internal Customers | LinkedIn Communication and Collaboration Software | Digital Witch Project Management | Digital Witch