Patience Nnenna Chikezie

Hello! Let me introduce my working talents:

◆Customer Support: On Facebook, using Meta Business. Messaging customers and answering their questions and concerns.

◆ Data entry: I collect and enter data in databases and maintain accurate records of valuable company information; enter customer and account data from source documents within time limits; compile verify accuracy and sort information to prepare source data for computer entry; review data for deficiencies or errors, correct any incompatibilities and check the output.

◆Email management: Sorting, categorizing, and prioritizing emails to ensure efficient handling. Setting up filters and rules to automatically manage incoming emails.

◆ Virtual/Personal assistant: I have computer skills, good organization, and communication. Skills: customer support, processing online orders, and refunds, website design, WordPress maintenance, and social media management. In case my client is busy I have the intuition of what can be a possible intervention to whatever problem that occurs as well as the ability to process information quickly and act based on these.

◆ Online research/Lead Generation: I use my skills to search the Internet for information on a wide variety of topics. I am highly skilled with computers and have a strong understanding of how to use a search engine to access scholarly research, industry publications, and think tank documents to find information for whatever project on which I am working.

◆ Social media marketing: I run social media platforms (Instagram, YouTube, LinkedIn, Facebook). I am engaging with the audience (followers, connections) and maintaining their daily interaction with my posts.

◆Video-editing: Compilation of images and videos in one clip, adding titles, and making it look professional.

◆ "Regression Testing" for User Stories. Service for app developers and startups.

◆ Proofreading: Sharp eye for detail and the ability to concentrate for long periods.

◆ I am available and interested in working during the weekend days, too!

◆ What to expect from my work:

Fast replies and work submissions before the deadline, attention to detail, organization skills with an ability to stay focused on assigned tasks, passionate and creative approach to the work, open to discussing ideas and suggestions, full commitment and motivation to finish the task as expected.

Experience:

-Regression Testing -Instagram

-YouTube -LinkedIn

-Medical knowledge (Netter) / Dentistry

-Facebook

-WordPress

-Canva -ClickUp

-Trello -Slack

-Asana

-HubSpot

Social media assistant

➡️ INSTAGRAM

➡️ LINKEDIN

➡️ FACEBOOK - Meta Business

➡️ YOUTUBE

➡️TWITTER

Skills and deliverables

Sales Lead ListsData EntryGoogle DocsData EntryMicrosoft WordData EntryAccuracy VerificationData EntryData EntryMicrosoft ExcelData Entry

Project description

In June 2020 I started as a Data entry writer and online researcher for Kia dealerships in the US & Canada. I had to manage their info (address, contact person, phone, e-mail, website) into a Google Sheets document. I found 200 specific and largest dealerships in less than 2 hours.

Skills

Social Media Engagement

Social Media Management

Microsoft Excel

Instagram

LinkedIn

Facebook

Data Entry

Email Communication

Customer Service

Virtual Assistance

Lead Generation