Parveen Kumar Bansala

PARVEEN KUMAR BANSALA Contact No.: -  E-Mail:- Date of Birth :19th March 1982 Address: 89A, Sultanpur Colony Mehrauli-Gurugram Road New Delhi -110030 Professional with 12+ year experience in Business Operations, Project Analysis, Client Delivery, Operation Matrix Reporting and Practice Operations for Health & Welfare Solutions Team. Solution Delivery Analyst Wipro Limited Digital Operation and Platforms (September 2018 to February 2019) My role as Solution Delivery Analyst is to provide Health benefit solution to manage costs, compliance and risk for US Benefit Market. Health Solution Team India has presence in Gurugram, Noida and Chennai. I manage day-to-day business Operations and Client Delivery for U.S clients. Deliverables:- Writing UAT test cases, and supporting all the testing phases. Managing reports related to team utilization metrics which are presented to the top management. Partner with the development teams to facilitate the build effort. Creating slides for leadership updates which includes project win loss status, project progress reports and various other PMO updates. Managing India teams business continuity plan. Organizing and managing agenda for Weekly team meetings and leading daily huddle with the team. Mentoring Benefit Analysts and team members in tasks and providing feedback. Working closely with client to identify topics for content creation, this includes creating processes of content creation and sharing policies. Organizing mentor and buddy program for new hires. Analyze and document business requirements and produce detailed functional specifications. Analyze and document process flows and develop target state processes. Provide technical and functional support throughout the project lifecycle, including gathering business requirements, developing functional specification documents. Develop use cases, and partner with the business to ensure sign-off on all requirements, testing and implementation. Facilitate implementation of new functionality through training sessions, demonstrations, and the development of appropriate documentation. Manage day-to-day activities of the projects comprising of coordination with various stakeholder groups, and several third-party vendors to check on progress, align on requirements/timelines and escalate questions and key insights to the client leadership team. Ensuring resource availability and prepare a detailed project plan to monitor and track progress. Manage changes to the project scope, project schedule using appropriate verification techniques. Carrying out risk assessment while integrating multiple workflows. May, 2006 till August, 2007: Hewitt Direct Billing and Payment Team, Noida as Team Member August, 2007 till March, 2012: AonHewitt Direct Billing and Payment Team, Noida as Benefit Analyst August, 2013 till February, 2019: Wipro – Digital Operation and Platforms, Gurgaon as Solution Delivery Analyst Academics -: 2002:B.A. from Ch. Charan Singh University (Formerly Meerut University) 1999:12th from Govt. Sr. Sec. School, CBSE Board, Mehrauli, New Delhi 1997:10th from Saraswati Bal Mandir School, CBSE Board, Mehrauli, New Delhi IT Knowledge –: Proficient with MS Office, MS Excel, SQL query writing, TBA (Total Benefit Administration) and GUI tool Personal Details -: Father’s Name:Sh. Dhir Singh Bansala Language Known:English, Hindi Marital Status:Married Citizen:Indian Parveen Kumar Bansala