Paquita Medina Bodipo

Dedicated Senior Customer Service Representative with 3 years of experience in customer-centric roles. Skilled in resolving complaints and implementing service initiatives to exceed customer expectations. Strong communication and problem-solving abilities, with a successful track record in addressing customer needs. Proficient in Word, Excel, and Outlook, and known for organizational skills and attention to detail. Experienced in leading a team for one year, including scheduling and management tasks, while maintaining a positive attitude in fast-paced environments.