Paolo Zeppetelli

Personal Details_________________________________________________________________ Name: Paolo Zeppetelli (07/04/1985) | Address: Milan | Mobile:- | Email:-| Nationality: Italian & British passports | Education: MA in Criminology | Languages: English (fluent) & Italian (B1) | LinkedIn: www.linkedin.com/in/paolozeppetelli Professional Summary___________________________________________________________ High-achieving & experienced HR professional career spanning over 12 years, including over 15 years in Financial Services. Proven track record in leading, managing, & coordinating complex HR projects. Strong problem-solving & analytical skills with an ability to translate strategic goals into practical solutions. Skilled in effectively communicating and influencing key senior stakeholders across globally matrixed FTSE 100 organisations Key Skills and Achievements______________________________________________________ • Stakeholder engagement: Successfully fostered strong relationships and ensured alignment in strategy formulation, leading to a global HR talent management resolution and recovery strategy for 400 key roles. • Project management: Coordinated and executed complex HR regulatory planning, ensuring timely submissions to regulators. • Data analysis: Expert in HR data handling, utilized diversity data to measure and report on senior female attrition, hiring, and promotions. • Operational Efficiency: Streamlined HR processes, developing an automated performance tracker that optimized resource allocation. • Diversity, Equity, and Inclusion (DEI): Actively involved in DEI initiatives, including campaigns, podcasts, and panel discussions, and coproduced a HeForShe campaign video. Professional Experience__________________________________________________________ Barclays Bank, London, UK (2009 – 2024). Full-time: 2021 – 2024. HR Talent Management & Succession Planning lead • • Led the identification of 400 key roles critical for operational continuity in recovery scenarios. Managed succession planning, establishing a robust talent pipeline and communication strategy. 2018 – 2021. HR Operations Service Management lead • • Established a Delivery & Advisory Service Management SharePoint site, enhancing user experience and data quality. Improved query resolution by 20% and increased NPS score from 1.5 to 3.2. 2017 – 2018. HR Learning, Leadership, Culture and Talent lead for COO & Functions • Developed a comprehensive database for tracking talent development program participation. 2016 – 2017. HR Transformation & Optimisation lead • Streamlined governance processes and optimized project tracking using Jira software. 2012 – 2016. HR Diversity, Equity and Inclusion (DE&I) Chief of Staff • Executed DE&I strategies, managed diversity council papers, and developed a DE&I dashboard. 2009 – 2012. HR, Retail, Marketing and Product graduate & internship programmes • • Analysed insights to improve communication and product design across various departments. Led a pivotal retail marketing project, presenting recommendations to senior management. Goldman Sachs, London, UK. Full-time: 2010. Treasury Analyst, Global Derivatives Operations • Conducted analyses on fees and interest rates, delivering monthly reports to senior management. Three Telecommunications Phone Network, London, UK. Part-time: 2006 - 2009. Salesman • Engaged customers using strategic marketing techniques and conducted market research. Additional activities, interests and achievements______________________________________ • • • 2023 – Earned a certificate in teaching English as a foreign language 2016 – Received a Certificate of Lean Competency 2013 – Co-created and launched a Barclays Social Enterprise mentoring programme