Pamila Nicole Ann Estrada

I’m an experienced professional with over four years in service coordination, customer support, and administrative management. In my current role as a Scheduler/Service Coordinator at Hirotec, I handle technician scheduling, maintenance coordination, and ensure compliance with company standards. I’m also responsible for managing purchase orders, processing timesheets, and tracking performance metrics to improve operational efficiency. Previously, I worked at Metropolitan Plumbing and Alight Solutions, where I developed skills in auditing, data analysis, and customer service. With a strong ability to problem-solve and work independently, I’m proficient in tools like Salesforce, Google Sheets, and Pronto Xi, and thrive in dynamic environments.