A highly efficient and detail-oriented virtual assistant with extensive experience in administrative tasks, data entry, customer service, email support, email management, cold calling, appointment setting, and more. I began my career as a customer service representative in the BPO industry, accumulating 5 years of experience. During the pandemic, I transitioned to working as a virtual assistant for U.S.-based clients, accumulating over 10 years of experience. I have consistently exceeded targets while managing multiple tasks across B2B and B2C environments, maintaining a high level of professionalism. I am skilled in delivering a wide range of services across various industries, providing exceptional client support at all times.