I would describe myself as an industrious worker and someone who has the skills to match the job description.
Over the years I've worked in various roles whereby collaboration closely with the customers was a norm.
I also have an academic background which is management information system which backs me up to add value to this position and contribute to the team as well.
As a support personnel I've provided quality solutions to customers via ticketing systems, emails, live chats and calls using clear communication, empathy and an habit of finding the root cause of problems
As a support agent I'm a high achiever who aims to clear my targets and beyond most cases received positive feedback from my managers and team leaders.
I have worked in fast paced environments which helps me embrace change positively
I'm a team player who always has high spirits to motivate my colleagues provide friendly competion and motivation for the team as a whole.