I am a dedicated and detail-oriented professional with proven experience as both a Customer Service Representative and Virtual Assistant. With strong communication skills, technical proficiency, and a customer-first mindset, I have successfully supported clients and customers across various industries. I excel at managing inquiries, resolving issues promptly, and ensuring customer satisfaction through personalized service. As a virtual assistant, I have also handled administrative tasks efficiently, demonstrating strong organizational skills, time management, and confidentiality.